Product Owner Process harmonization - Paris 1

Allianz Trade, market leader in Trade Credit Insurance with a global presence in more than 50 countries, is looking for a Product Owner who will drive Process Harmonization topics globally. The Product Owner will be part of the Organization & Change team, which is the Allianz Trade Business Architecture & Change Execution team, within the Allianz Trade Global Operations & IT Function. 

As Organization & Change, we translate the company’ strategy into operational solutions, assets or processes. We drive their implementation. We maintain them through continuous improvements. Our mission is to enable strategy execution through business change design and implementation, drive operational efficiency via continuous improvement of existing assets & processes, maintain the knowledge of our  value chain, operational processes and systems. The team is therefore at the heart of the execution of the Business & IT Transformation of Allianz Trade, supporting several business growth and efficiency initiatives.

Role

The Process harmonization team is mandated to design globally harmonized target processes for Allianz Trade, based on inventories and assessment of the as-is, identification of best practices, consultations of Regions and Countries, customer and efficiency impacts, and IT implementation costs. The objective is to reduce the variances for a same existing process across the 7 Regions / 50 countries in order to achieve a global process, or to design new processes harmonized globally from the start. The team assesses each process in detail in order to recommend a granular target with  clear business rules, ready for IT implementation (“business requirement level”).The Process Harmonization team is composed of a core Group team and interacts with Group Functions (specifically Commercial, Policy Management, and Claims & Collections), with IT Programs and applications (e.g. Compass, Allianz Trade Online, CRM...) as well as with a Regional/Country network of experts. 

The work of the team strongly benefits to the roll-out of the ITMP and works very closely with the ITMP teams. 

Challenges

- Ability to structure a high set of different information and conflicting requests, to prioritize, to synthetize and to make decisions
- Ability to challenge what exists today, and to drive change for enhanced operational efficiency
- Ability to understand, document, challenge, design efficient commercial processes to secure productivity improvements

Main tasks

- Drive and close Process harmonization topics: for all process harmonization business needs expressed, which may come from the ITMP teams, Group Functions or the Regions/BUs, the Product Owner is in charge of analyzing the as-is processes and paint points, understanding what are the variances linked to legal requirements which could not be harmonized, recommending a target global process including simplification and efficiency, assessing its business and IT impacts, documenting it, validating it with the Group and Regional stakeholders and communicating it. The goal of the Product Owner in this workstream is to provide strong support to the ITMP roll-out and to the design of global target processes for the ITMP teams

- Improve and update the Digital Operating Model: the Product Owner is in charge of refreshing the existing DOM by enhancing current format and content based on stakeholders' feedback, reviewing it with Group Functions, Regions/BUs and IT Programs/applications to ensure it reflects latest process steps, and improving it where further harmonization or efficiency can be suggested

Key requirements

- Previous experience in process harmonization, process design and/or process optimization accross multiple BUs
- Previous experience as Project Manager and/or Product Owner
- Understanding of Allianz Trade or TCI processes and products
- Understanding of Allianz Trade IT architecture

Preference for:

- Appetite for and proven ability to manage global projects with business change management and IT implementation
- Experience with globally rolling-out new processes and IT tools and driving the change and the adoption
- Experience with collecting requirements, managing demand, designing solutions, prioritising, writing user stories, and backlog management
- Experience in agile projects and used to working with JIRA/Confluence/Teams tools
- Structured, rigourous, organized, analytical, pragmatic and delivery-oriented mindset
- Capacity to take ownership and drive topics 
- Good communicator 
- Good written communications (synthesis, slides, etc.)
- Fluent in English (written and verbal)

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