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Junior Claims Adjuster, Energy & Construction

Job Level:  Professional

London, GB, EC3V 0HR

Due Date:  As soon as possible
Area of Expertise:  Customer Services & Claims
Unit:  Allianz Global Corporate & Specialty
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  6230

An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At AGCS we are committed to delivering a superior claims experience to our customers: before, during and after a loss. 

Based in London and reporting to the Head of UK Property, Energy & Construction Claims, you will work on Energy & Construction claims including Inherent Defects Insurance (IDI). You will drive excellence in the claims handling service provided to brokers, clients and internal customers.



In this role, you will… 

  • Resolve Energy & Construction claims, ensuring cost effective, service-oriented solutions 

  • Actively evaluate and address coverage issues and determine appropriate reserving levels 

  • Input and maintain accurate claims records (e.g. reserves, payments) for designated accounts 

  • Process standard indemnity and expense payments 

  • Produce management information reports (e.g. monthly major claims movements) 

  • Prepare referral documentation and materials as appropriate 

  • Report loss information internally and externally 

  • Work with other functional areas in Claims handling process, e.g. Underwriting and Operations 

  • Actively review late/non-payment of premium and support credit control process with Underwriting /Accounts 


To be successful in the role: 

You will …. 

  • Be keen to learn from the technical experts within the team and progress a career in complex claims handling 

  • Have a basic understanding of E&C Insurance, reserving principles, coinsurance and reinsurance   

  • Be proficient with Microsoft Office, and used to learning new systems quickly and efficiently 

  • Be able to use data in order to provide meaningful analytics  

  • Have excellent communication skills, able to create and maintain solid relationships at every level within the organisation  

Ideally you will also have… 

  • A previous solid experience in the field of E&C claims 

  • A professional insurance qualification