Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.

Allianz Services Morocco has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering financial, IT, customer service and governance services. Our team counts passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, Dutch (Netherlands), French and Italian, to Spanish.

At Allianz Services Morocco, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!

​​​​​​Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.

Allianz Services Morocco has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering financial, IT, customer service and governance services. Our team counts passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, Dutch (Netherlands), French and Italian, to Spanish.

At Allianz Services Morocco, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!

• Work closely with the CEO and leadership team to direct and implement effective business strategies and organisational structures.
• Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.
• Oversee company operations and productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.

What you will do

• Establish, implement and communicate the strategic direction of the organization’s operational goals while collaborating with other divisions and departments.
• Ensure sustainability, efficiency and flexibility of operations in order to strengthen standard operations and drives continuous alignment of the leadership team including best practice sharing from previous projects.
• Responsible to drive key initiatives such as automation (6Sigma, Agile, OPex, Kaizen, Process Mining, etc) and innovative technologies (Robotics, Analytics, Chatbots, Machine Learning, AI etc).
• Oversee business intelligence, facilities, logistics and suppliers management, project management functions, IT Strategy including Information Security Management System, Protection and Resilience framework, ESG strategy and IT onsite support.
• Adopt Industry Best Practices (e.g. CMMi, GPTW, EDGE) and quality certifications (ISO9001/27001/22301/50001).
• Achieve operational excellence by overseeing the execution of our functions, systems, processes and procedures and leading corrective measures as necessary.

What you bring

• At least 6 years of professional experience in operations management, strategic planning and change management, e.g. IT (security) operations, Facilities & Procurement and Protection & Resilience.
• Capable to handle startup operations end-to-end

You have

• Master degree in economics, business administration, information technology/computer sciences or equivalent quality/industrial engineering
• Excellent command of English & French (verbal and written)
• Business knowledge in internal/external audit is an advantage
• Team spirit, self-motivation, and a proactive and committed working style
• Ability to interact in a global work environment with people from different countries and cultures
• Ability to manage a range of projects types and complex business initiatives with related prioritizations and change programs.
• Capability to provide timely, accurate and relevant project and portfolio reporting as agreed.
• Proven people leader with experience of building, evolving and motivating a high performing and diverse team.

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