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Content Lead Finance Center of Competence

Job Level:  Professional

Bucharest, Bucuresti, RO, ROU: 02033

Available until: 
Area of Expertise:  Finance & Accounting
Unit:  Allianz Services
Employing Entity:  Allianz Technology SE Romania Branch
Job Type:  Full-Time
Remote Job:  Remote working due to Covid 19
Employment Type:  Permanent
ID:  12969

Job role

The Finance Center of Competence Content Lead role provides an overview and set-up of the Finance Center of Competence from a content perspective, defining processes in scope for the 1st and 2nd level support teams.  



  • Analyze existing processes, activities, tasks and cluster them in dedicated areas of responsibility
  • Maintain the relationship with stakeholders and identify requirements to be transformed into technical inputs for the development team.
  • Propose processes for 1st and 2nd level support integration
  • Create and maintain all functional and technical system documentation, as well as the policies related to the tools and processes in scope.
  • Contribute to the development of functional/technical requirements based on Finance, Controlling and Business Team needs.
  • Processes cases and tasks for 1st level support
  • Managing the controlling helpdesk and solve escalation topics with the help of dedicated teams, depending on the topic of the query.
  • Provides support if the tools and processes designed don`t work as per procedures
  • Identifies and drives process optimization + standardization for Service Desk topics
  • Works in SAP and Service Now and other dedicated company tools
  • Controls the relevant Desktop procedures for Service Desk to be up to date
  • Managing the controlling helpdesk and solve escalation topics with the help of dedicated teams, depending on the topic of the query.
  • Liaises with other Business units and departments and fosters good relationships
  • First point of contact with business for reporting purposes, preparing dashboards and add hoc reports for management and project team.



  • University Degree (preferably Business Administration, Economics or Finance)
  • Relevant work experience in Project Management, Finance, Controlling or Consulting (more than 3 years)
  • Fluent in English is a must
  • Knowledge of MS Office (Excel, PowerPoint), SAP and Service Now
  • Self-starter and autonomous work attitude
  • Transition experience it`s a plus



  • Proactive behavior and engagement within a dynamic finance and controlling environment
  • Excellent communication skills
  • Good organizational skills
  • Strong analytical and structured mindset
  • Customer and service-oriented demeanor
  • Strong background in Finance and Controlling



We place people at the core of what we do, this is why we are committed to your personal and professional growth: 

  • Complete training curricula available (tailored courses)
  • International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.)
  • Comprehensive Leadership Programs
  • All you can learn with LinkedIn Learning!
  • German Language Courses for any level
  • All you can read with Bookster!

We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance:

  • Work from Home Option available
  • Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
  • Go on Vacation and get a Holiday Bonus!
  • WorldClass & 7Card Gym Discounts
  • Employee Assistance Program - Helpline 24/7

Come to the Allianz side! We have attractive compensation and incentives:

  • Fixed salary compensation along with rewards & recognition performance-related bonus scheme
  • Meal and Gift Tickets

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 5000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

We are Actuaries, Business Analysts, Finance Experts, Consulting Managers, HR People, Communication Professionals; Operation Engineers and Insurers; we are daughters and sons, mothers and fathers.

Our people are what matter most, rooted in our values, and we strive to continuously evolve, improve, and create a superior client experience while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.

Join us. Let`s care for tomorrow.