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Key Account Manager - VIC & TAS

Job Level:  Professional

Brisbane, QLD, AU, 4000

Due Date:  29/7/22
Area of Expertise:  Sales & Distribution
Unit:  Allianz Australia
Job Type:  Full-Time
Remote Job:  Remote working
Employment Type:  Permanent
ID:  9322

What will you be doing?


Reporting to the National Sales Manager, Institutes – the Key Account Manager will play a key role in driving sales revenues and profitability through managing and growing client relationships across the Education and Agent channels. The Account Manager is accountable for:

  • Retaining and securing long term relationships with key clients
  • Driving organic sales growth
  • Enhancing sales and service effectiveness and efficiencies
  • Implementing strategies to increase client profitability
  • Cross-selling products and services to increase stickiness of client relationships



Duties and responsibilities


You will be required to manage the relationship/s with accounts and co-ordinate/have oversight into all interactions with key clients including:

Sales and financial performance:

  • Responsible for achieving sales KPIs including revenue and profitability targets for health insurance products
  • Develop and implement client strategies to drive sales revenue and profitability to achieve set targets
  • Management the development and implementation of sales action plans and tactical activities
  • Regular analysis and reporting of client sales performance to senior management
  • Sales forecasting of revenue performance by client on a weekly, monthly, and annual basis
  • Identify new business and revenue opportunities
  • Identify new opportunities to increase sales of other AWP products and services via current clients

Strategic partnership and development:

  • Identifying and developing relationships with other key stakeholders within our institution and agent clients e.g. University recruitment teams 
  • Adherence to all contractual obligations as required within our preferred provider client agreements including reporting obligations and client reviews 
  • Lead the preparation of client presentations, tenders, proposals, and reports as required 
  • Regular communication with clients and ensure information about relevant product and service updates and new product releases is provided in a timely manner 
  • Develop marketing campaigns with clients to provide benefits of AWP products and services and drive adoption and usage 
  • Support the development and implementation of client initiatives and events funded by AWP 
  • Be the first port of call for client enquiries 

Sales planning & insights:

  • Effective and efficient sales planning including the development of sales call cycles to ensure regular visitation and relationship building 
  • Develop a channel / industry fact-base understanding market size, opportunity size, key trends, and competitor activity 
  • Develop a client fact-base understanding current client size, opportunities and challenges 
  • Be an expert on our products, our competition, and the markets in which we compete 
  • Attendance at key industry events, especially those events attended by our clients 



The successful candidate will be able to show:


  • Marketing, channel or account management experience 
  • Previous experience in international education industry highly desirable 
  • Previously demonstrated sales and service experience in a B2B and B2B2C environment 
  • The ability to work autonomously in implementing and managing channel initiatives and being highly commercial and politically savvy 
  • The ability to work with an external distributor and influence change directly where this position has no direct authority or reporting levels
  • The ability to manage internal and external stakeholders including Universities and other education institutions, education agents, and migration agents 


Special Requirements: 

  • Local, regional, and interstate travel required from time to time 
  • Hours of work are generally contained within normal business hours Monday to Friday however there will be at times a requirement to work outside these parameters