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Customer Service Specialist

Job Level:  Entry Level
Location: 

Brisbane, QLD, AU, 4000 Adelaide, SA, AU, 5000

Due Date:  ASAP
Area of Expertise:  Customer Services & Claims
Unit:  Allianz Australia
Job Type:  Full-Time
Remote Job:  Home office due to Covid-19
Employment Type:  Permanent
ID:  8793

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

 

Customer Service Specialist  | Brisbane and Adelaide CBD location

 

  • Turn a job into a career path of opportunities
  • Grow and develop professional skills
  • Leaders who will give you support and direction

 

What if you could turn your customer service skills into a career with plenty of room to move?

 

As a Customer Service Specialist at Allianz you'll be coming into a great entry-level role that will enable you to develop foundational skills and experience to step up to becoming a team leader or move into other areas that may interest you. You'll will join an established team and utilise your strong customer service and sales skills when speaking with new and existing customers about our products. You will be the voice of Allianz and will provide information about our products whilst utilising the opportunity to provide excellent service when making changes and updates to policies.

 

Important to your success:

  • team player attitude, which supports and respects others
  • A competitive nature to strive to be the best
  • Commitment to putting the customer at the heart of everything you do
  • Ability to work on a rotating roster with shifts falling between 7am - 9pm
  • Ability to work one Saturday every 5-6 weeks
  • Must be available to commence 20th June 2022
  • Able to attend online Assessment Centres
  • Able to work in our Adelaide or Brisbane CBD office locations - we support a hybrid working environment!

 

What's on offer?

  • A competitive salary package
  • Online learning and focus on career progression
  • A range of attractive benefits including Insurance & Gym Membership discounts
  • A fun, positive & supportive team environment; we work together to achieve great results
  • A culture that prides itself on creating a sense of belonging and encourages people to share ideas and feedback

 

About us

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities.

For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need.

We know that flexible work comes in different forms, that’s why we’re embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and individual.

 

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".

 

Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. As a requirement of your role, it will be necessary for you attend the workplace from time to time. In accordance with our COVID-19 vaccination requirement, all entrants to the office must be fully vaccinated against COVID-19 to enter an Allianz operated workplace in Australia.

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