Specialist - AZAY Claim Administration

Job Level:  Professional
Location: 

Bangkok, TH, 10330

Area of Expertise:  Customer Services & Claims
Unit:  Allianz Thailand
Employing Entity:  Allianz Ayudhya Assurance Pcl.
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  47600
Position Cluster:  Non-Executive

Responsibilities

Perform data entry for Claim Reimbursement and Hospital assessment. Also, prepare and submit the payment reports of Claims Reimbursement, Hospital assessment, and Claims Hospital Fax to Finance & Accounting in order to issue cheque or transfer money. This includes handling processes of Claims Reimbursement, Hospital assessment, and Claims Hospital Fax are performed with accuracy and in timely manner.

 

Your Day at Allianz Ayudhya

  1. Document Management & Data Entry

- Receive the documents related to claims, and distribute to the relevant parties with accuracy and in timely manner

- Perform data entry for Claim Reimbursement and Hospital assessment

- Support team to handling and keeping the claims related documents

  1. Claims Approval

- Support team to investigate and make decision for Group claim’s hospital assessment in the system

- Support team in preparing and submitting the payment reports of Claims Reimbursement, Hospital assessment, and Claims Hospital Fax to Finance & Accounting in order to issue cheque or transfer money

- Claims Hospital Fax

a. Receive the documents from Claim Hospital Fax

b. Check the correctness and completeness of documents, approved amount by comparing with the amount in document

c. Edit hospital’s discount in the system

- Prepare payment correspondent letter with tax deduction documents to hospitals, after payment transactions

- Claims Reimbursement: Prepare and submit letter to customers for claims reimbursement

- Collect and return the claim documents to customers/ hospitals for the cases rejected

- Support team in performing the actions in case of additional information required

               a. Issue memo into the system for administration in performing next steps

               b. Submit to investigation

               c. Request the hospital record from hospital

 

Must Have Qualifications

  • Bachelor’s Degree in Business Administration, or other related field
  • 0 to 2 years of experience in Claims Administration, Underwriting Administration , or other related fields in insurance industry

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