Specialist - AAGI A&H Underwriting

Job Level:  Professional

Bangkok, TH, 10330

Area of Expertise:  Underwriting
Unit:  Allianz Thailand
Employing Entity:  Allianz Ayudhya General Insurance Pcl.
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  42210
Position Cluster:  Non-Executive

Job summary: Is assigned to handle routine acitivites for medical application in timely manner, based on E2ETAT and SLA, and ensure the correct and appropriated UW decision by following the UW guidelines.
Also, handle the questions and provide the underwriting decision related information, according to customers’ enquiries which are received via NB email and telephone.


Responsibilities : 

'1) Underwriting - Medical
- Investigate and provide underwriting decision (Approve/ Not Approve) for the complicated cases within turnaround time
- Provide coaching and feedback for Underwriting – Non Med
- Prepare the documents in English and provide comments to Reinsurers for jumbo cases
- Provide underwriting consultancy services to group department and claim department

'2) Service Enquiries
- Handle the questions from customers and sales channels via 1373, e-mail, etc., and provide the information regarding to underwriting decision 
- Perform direct calls to agents in order to perform Bottom-up NPS

'3) Sales Channel Supports
- Provide support to sales channels in areas of underwriting guidelines (e.g. communication, training)
- Prepare the materials and conduct the sessions with the relevant parties
- Ensure the awareness and understanding of underwriting guidelines



• Bachelor’s or Master’s Degree in Nursing, Business of Sciences (Medical Technology) or related field

• 0-2 yrs of experience in Underwriting – Medical/ Non Medical, Claim Management, or other related fields in bank or insurance industry

Allianz Ayudhya