ACCOUNT MANAGER

THE FUNCTION
- Achieve portfolio objectives by managing brokers and maintaining, expanding and re-engaging existing client relationships (direct or broker) - Maximize renewal of existing portfolio with specialized brokers, direct clients and clients with non-specialized brokers
- Realize the objectives of changing premium rate and possibly restructuring the policy of the customers in the portfolio

- Maintain and develop customer and broker satisfaction                                                                          

- Increase the overall portfolio by realizing expansions            
- Builds and strengthens relationships with both broker and client
- Ensures a long-term profitable and quatlitative client portfolio and identifies new commercial opportunities to expand the client portfolio.  

THE MAIN TASKS.
- Achieve goals for portfolio growth and quality.       

- Develop relationships with clients and brokers                                          
- Negotiate policy terms at renewal with direct clients, clients through specialized and non-specialized brokers  
- Identify opportunities for cross and upselling

- Proactive service such as customer visits, welcome contacts with new customers, etc.          
- Identify customer limit needs and coordinate this with the Risk Department    
- Finding solutions when problems arise      
- Coordination of escalations                                                                                       

Taking personal responsibility for the implementation of quality standards across the Group
- Serve existing brokers based on broker segmentation
- Serve client segments based on Operational Manual
- Work closely with other core functions
- Apply commercial underwriting standards (MMCD rules) to ensure profitability and quality of client portfolio
  

FUNCTIONAL SKILLS/EXPERIENCE
Market knowledge
- Expert market knowledge
- Be able to build extensive network with close contacts with brokers, market players and opinion leaders

Professional knowledge
- Be able to create and convert leads for expansions
- Expert sales knowledge and negotiation skills

Interpersonal skills
- Be able to collaborate with members of other core functions
- Be able to convince clients during negotiations
- Be able to build and strengthen good relationships with clients and brokers

Language skills
Very good knowledge (Fluent) of Dutch, French, English.  

#Belgium
#NEUR

#Brussels

#LI-MS2

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.