Meaningful work, real impact, every day.

In Personal Injury, the work you do has real meaning. You’ll support customers at some of the most vulnerable moments of their lives—helping them recover, regain confidence and move forward. It’s caring that goes beyond the expected, delivering outcomes that truly matter.

If helping people comes naturally to you, a career in Personal Injury could be the right fit. Whether your background is in healthcare, allied health, retail, hospitality or another people focused role, your empathy, resilience and communication skills will make a real difference. You’ll build trusted relationships, solve complex problems and care for people in a different way.

You’ll also be supported to grow—working collaboratively with passionate teams, contributing to projects that improve outcomes, and helping shape better, more sustainable experiences for our customers. Because meaningful work doesn’t just change lives—it helps our people thrive too.

Inside the Personal Injury Team

Want to know what it's really like to work at Allianz in our Personal Injury team? Hear from our team, before you apply! Bobo, Jayden and Zac share their insights about their role, and how we care for our customers.

Rethink your career

Bring your experience and people skills to work that truly matters. In Personal Injury, you’ll support injured people at their most vulnerable—helping them recover, return to work and rebuild their independence.

Whether you’re guiding someone through their recovery or collaborating on better outcomes, you’ll care in a different way as part of our industry leading Personal Injury team.

As a Case Manager, you’ll be the steady, trusted presence for customers navigating recovery. You’ll manage a portfolio of claims end to end, building strong relationships, coordinating supports and removing barriers to return to work. Drawing on your empathy, organisation and problem solving skills, you’ll help people regain confidence and independence—while delivering high quality outcomes that truly make a difference. It’s meaningful, people focused work with the support, collaboration and development to help you grow your career.

If you have experience as a nurse, allied health professional, rehabilitation consultant, disability support worker, or in a high touch customer service role, this could be a great fit for you.

Claims Specialists play a critical role in shaping how care is delivered across Personal Injury. Working at a strategic level, you’ll partner with stakeholders to simplify claims journeys, improve customer and frontline experiences, and drive practical change. Using your deep claims knowledge and analytical skills, you’ll challenge the status quo and translate insight into better outcomes at scale. This is meaningful work with real impact—where expertise, collaboration and innovation come together to improve how customers experience care.

If you have experience as a senior claims professional, process improvement specialist, project or change practitioner—particularly in complex or regulated environments—this role could be a strong fit.

As a Claims Support Officer, you’re the engine behind great customer outcomes. Your attention to detail, organisation and service mindset ensure Case Managers have what they need to support customers through recovery. From maintaining systems to coordinating essential administration, your work enables the smooth progression of claims and contributes to a positive customer experience. You’ll be part of a close knit, supportive team doing meaningful work that makes a difference—every day.

If you’ve worked in administration, healthcare coordination, practice support, customer operations or another detail focused service role, this role could suit your skills and experience.

Return to Work Specialists help turn recovery goals into real world outcomes. Working closely with injured workers, case managers and stakeholders, you’ll motivate, influence and guide people back to safe and sustainable work. With a strong focus on relationships, early intervention and collaboration, you’ll improve recovery outcomes and create positive, lasting impact for customers and employers alike. It’s purposeful work with the opportunity to use your health, rehabilitation or customer care experience to change lives.

If you have experience in occupational therapy, physiotherapy, rehabilitation, vocational consulting, workplace health or employment services, this role could be an excellent fit.

As a Team Manager in Personal Injury, you’ll lead with purpose—supporting and developing a team of Case Managers to deliver meaningful outcomes for customers when it matters most. You’ll balance people leadership with performance, creating a culture of care, accountability and continuous improvement. Through coaching, collaboration and clear direction, you’ll help your team navigate complex claims while building confidence, capability and resilience. This is a role where your leadership directly shapes customer experiences and recovery outcomes, while also enabling your people to grow and thrive in their careers.

If you have experience leading teams in allied health, rehabilitation, claims, healthcare, contact centres or other high touch service environments—and are motivated by developing people and making a genuine impact—this role could be a great fit for you.

What our employees say

Hear from our people why they decided to choose to care in a different way.

Choose to go further

Instead of feeling like you’ve hit a ceiling, have nowhere to go, or worse, you simply don’t have the time to further your skills, by joining the Personal Injury team you’ll have the opportunity to explore many new and different career pathways. From understanding how the corporate world operates, gaining business and communication skills, to progressing to a team leader role and developing people management skills, you’ll constantly be supported to try new things within the division or across other areas.

Hear from Brad, who has a background in physio.

Choose to be the change

As part of the Personal Injury Team at Allianz Australia, you’ll realise that helping people has less to do with what you physically do, and everything to do with how you listen, care, understand, empathise and encourage. By guiding, educating and assisting injured people through their claim you‘ll be giving them the support and care they need to return to health and life.

Hear from Nadine, who has a background in disability care.

Challenging yourself at a company that supports your growth

“I love leading passionate people and supporting them in achieving their own career development goals. Setting people up for success is really rewarding. We have a fantastic learning culture at Allianz. Everyone is encouraged to take ownership of their development and take advantage of the many learning and training opportunities we have available to us.”
Read Nadine's Story

Your benefits

Flexible work arrangements and work-life balance is really important at Allianz; this is why we offer a great range of health and wellbeing initiatives, discounts on a great range of goods and services including Allianz insurance products and market-leading learning and development opportunities.

Application tips

Learn about our application process get some great tips from our recruitment team on how to create a stand-out application for a job with Allianz Australia.

Working with people from various backgrounds

With over 156,000 employees worldwide, we embrace the variety of perspectives and experiences that our people bring to Allianz. We care about everything that makes you, you, enabling you to care for our customers when they need it most.

Career Development

Join us at Allianz Australia and grow your career journey with us. We offer many opportunities to learn and develop.
Discover learning and development opportunities