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Principal Process Architect (m/f/d), based in Munich or London

Job Level:  Management

Unterföhring (bei München), DE, 85774 München, DE, 81737 London, GB, EC3V 0HR

Due Date:  asap
Area of Expertise:  Inhouse Consulting
Unit:  Allianz Global Corporate & Specialty
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  8545

Applicant Information

For further information please contact:
Ms. Ksenia Dedkova
Tel: +4989380065439

Whether it’s airplanes, satellites, the world’s biggest ships and tallest building, cyber-attacks or climate change impacts, Allianz Global Corporate and Specialty (AGCS) have got the major risks fully covered when it comes to protecting businesses.


Job Purpose/Role 

As a Principal Process Architect reporting to the Head of Customer Journey and Process Architecture at AGCS, you perform a strategic role for the GPM Team in AGCS COO area with accountability to work with Senior and C suite Stakeholders across all AGCS Functions and across regions.


You will be efficient in ensuring that the proper mapping and documentation is in place and you will deliver targets pictures and interim processes in a timely manner. You will lead the implementation of the Globally aligned target pictures to the Region including: gathering of the status quo, analysis of the delivered capabilities and design of the workarounds, process assurance workshops, production of the final process maps and management of the local stakeholders. You will be responsible of the smooth execution of the interim state design, including the task management of the more junior team members allocated to your assignment, and you will be the main point of contact.



In this role you will…

•    Ensure appropriate process mapping and documentation through proactive communication with internal customers.
•    Act as Thought Leader
•    Design and develop global communication plans to promote Process Architecture successes and resources
•    Ensure the implementation of the processes, including interim state design, according to the ACM Commercial framework and the project scope and timeline
•    Support Head of Customer Journey and Process Architecture, the Global Practice Head and the Global Head of GPM (Global Process Management) in their role as Engagement Enabler
•    Take own initiative and responsibility within given perimeter of domain with particular focus on respective Business Leaders as well as AGCS overarching responsibilities
•    Advise Senior Management
•    Enable the development of strategic blueprints to clearly articulate the strategy and design to stakeholders and team members, sometimes also in collaboration with external vendors
•    Translate customer needs for better design - assess near-term customer needs, partnering with Customer Journey Architects, to incorporate with the Business Processes
•    Lead the continuous development of the Process Architecture knowledge base 
•    Structure collection, consolidation and transfer of Process Architecture best practices and lessons learned across the company during Engagement until implementation, including mentoring, coaching and onboarding of other Process Architects

To be successful in the role:


You will have…

•    Solid business experience (15+ years) in Industrial / Corporate Insurance, preferably with a solid track record in Transformation.
•    Excellent interpersonal skills (communication, facilitation and mediation) and ability to lead workshops and develop strong business relationships through efficient networking 
•    Solutions oriented and resourceful – seeks win-win solutions which best meet individual stakeholder and overall business needs. Committed to delivery of high-quality services
•    Can-do attitude, high degree of motivation and entrepreneurial thinking, willingness to work in a fast-paced, dynamic and international environment that requires flexibility
•    Process improvement or business design skills – the ability to take a designed customer experience and identify the organizational skills and capabilities needed to deliver the future state
•    Ability to express ideas and messages clearly, both written and verbally (in English)

Ideally you will also have…

•    Ability to virtually lead people of different cultures directly and indirectly - Team player mentality - focus on collaborative engagement
•    Additional language skills


The benefits of joining AGCS


•    Hybrid working model, which recognizes the value in a balance between remote and office based working, giving you the flexibility to organize the way you work
•    An exciting and versatile job with an opportunity to work alongside skilled and specialised colleagues from all over the world 
•    An environment where innovation and challenging the status quo is encouraged
•    Wellbeing policies/initiatives to support a positive work life balance 
•    A competitive compensation and benefits package including generous bonus scheme  
•    Continuous learning: A large portfolio of continuous learning opportunities to help you stay relevant in your current role, grow into future roles and meet the demands of the workplace
•    Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs


Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 


Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.


Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals.Worldwide, AGCS operates with its own teams in 31 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,400 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2020, AGCS generated a total of €9.3 billion gross premium globally. 


In 2020, AGCS announced a new strategy and transformation program called New AGCS which aims to comprehensively transform the company, creating a mutually beneficial relationship with stakeholders. This is an exciting time to join AGCS as we continue on our journey of transformation, regaining market leadership and achieving success together. You can grow your career through meaningful work supporting our customers, while learning from expert colleagues.


Allianz is an equal opportunity employer and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Diversity of minds is an integral part of Allianz’ company culture.


One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.


Let’s care for tomorrow.