Client Relations Officer

Job Overview:

The Client Relations Officer is responsible to support the Account Managers in all activities related to ensuring a smooth client relationship. This role is integral to help the unit acquire and sustain clients and achieve sales and profitability objectives. Additionally, the Client Relations Officer acts as the bridge between Business Development – Client Relations unit and the other business units within Nextcare Lebanon.

Job Responsibilities / What you do:

• Supports account managers in all client relation activities.
• Generates data and periodic reports, such as consolidated account forecast, performance report, market activity report, etc., to assist the client relations team.
• Understands and clearly articulates Nextcare’s value proposition.
• Possess or develops an in-depth subject matter knowledge of all Nextacare offerings.
• Visits Clients as recommended by the Account Managers and deliver product demonstrations under their guidance.
• Acts as a liaison between the Business Development – Client Relations and the other Business Units to cater to customer needs in a timely and effective manner.
• Remains knowledgeable of market and industry trends, competitors, and leading customer strategies.
• Aggregates and documents product and service requests to assist each Account Manager; maintain accurate record-keeping.
• Participates in some marketing activities, predominantly development of PowerPoint presentations, and other ad-hoc requests.
• Coordinates with logistics and other support functions as necessary.
• Delivers on tasks / responsibilities assigned by account managers for specific client needs.

Key responsibilities / What you bring:

• Bachelor’s Degree; Business Management background preferred.
• 2+ years’ of relevant experience in TPA, BPO or hospital, medical centers with added advantage with some knowledge of insurance, processes ,practices and negotiations.
• Strong communication and interpersonal skills.
• Build and maintain strong relationship with partners and stakeholders.
• Physically fit to carry out duties.
• Legally permitted to work in the country of operations.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.

Key Benefits / What we offer:

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

53348 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Partners Introduction:

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.