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Policy Management Officer

Job Level:  Professional


Available until: 
Area of Expertise:  Risk Management
Unit:  Allianz Trade
Employing Entity:  Euler Hermes S.A. Bruxelles Sucursala Bu
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  9060

At Allianz Trade we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!

What you do:

Responsible for timely execution of  the Customer Accounting team assigned tasks during the Policy Life cycles:
* Facilitate payments/refunds to customers 
* Responsible for timely execution of  Broker commission payment and computation
* Master data updates at customer level
* Perform clearing on customer  accounts
* Posting of the credit notes in order to adjust the balance disputed by the customer according to the instructions received from Local Business Units
* Informing the customers of the failures in collecting the payments from their accounts via Direct Debit
* Perform bank suspense accounts reconciliations and balance confirmation in order to ensure all bank transactions are recorded accurately
* Perform bank accounts reconciliations in order to ensure all bank transaction were correctly and timely transposed into SAP
* Perform  GL accounts reconciliations (broker accounts, collection accounts)  in order to ensure all entries had been correctly transferred from feeder system and all invoices had been paid to the final customer
* Response to queries in a timely and efficient manner to promote a customer-oriented culture in EH
* Prepare recurring and ad-hoc reports as per agreed timeline, to facilitate end markets’ review and analysis
* Ensure KPI figures are met as per agreed SLAs
* Offer support to new team members and share knowledge and best practices
* Active participation to the Continuous Improvement project
* Active participation in harmonizing the processes with the other regions
* Implementing new controls in order to assure an accurate monitoring of the processes performed
* Internal procedures updates


What you bring:

'Educational requirements
* Bachelor degree in Finance Accounting or Business Administration
* Credit Insurance knowledge (including Products and Services offered)
* Experience in Accounts Receivables, Procure to Pay,Customer Accounting of Finance would be a plus
*Knowledge of accounting processes
Knowledge of IT systems:
* SAP would be a plus
* Excel-medium level
Knowledge of English
 * Good English level required  with any additional language as an added value  
Business expertise:
  * Experience in AR, AP, Finance 1 to 3 years
Interpersonal skills:
* Problem solving skills 
* Team player
* Analytical / numerical skills
* Ability to work under tight deadlines and in changing environment
* Able to work autonomously 
* Supporting team members
* Communication skills 


What we offer:

Dynamic and multinational working environment.

Opportunity to learn and grow- on the job as well as language or professional training.

Open company culture, flexible working hours / possibility of working from home.

A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.

Full time permanent contract.

Modern and accessible offices.


Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes*. We are the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk. Headquartered in Paris, we are present in more than 50 countries with 5,500 employees. In 2021, our global business transactions represented 931 billion Euro in exposure.

For more information, please visit or our social media LinkedIn Twitter Instagram @AllianzTrade