Claims Analyst (m/f)

Let’s care for tomorrow.
Your ambitions.  Your dreams.  Your tomorrow

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.  

We are looking for a Claims Analyst (m/w), based in London, for the ‘off-shore’ area of responsibility.
 
Your Team 
As a key strategic player in the Allianz Group network, Allianz Commercial is present in over 200 countries and in 2023 achieved total revenues of €162 billion and an operating profit of €14.7 billion. Allianz is committed to delivering on our claims promise. To achieve that mission, you will be working together with Claims functions across the globe and Allianz Services which is Alllianz’ global services organization with more than 7,000 colleagues located in India, Mauritius, Germany, Romania, Morocco, Singapore, Malaysia, France, Italy, and the US.

The Impact You Will Have 
In your role you will collect and coordinate service requirements, create, prolong and manage new and existing contracts, monitor costs and manage other related processes for all off- and near-shoring shoring relationships for Claims globally, in partnership with key stakeholders and process owners such as the Regional Claims Business Owner, Outsourcing and the Off-shore / Near-shore vendor. The role further includes the handling of the day-to-day operational relationship with the vendor as well as the handling of other related commercial tasks including invoice review, tracking of key requirements and service performance.
You will be reporting to the Claims Strategic Partnership Manager based in Munich (Germany) and to the Global Head of Claims Performance & Liaison in London.

Some of your specific responsibilities could include:

• Global oversight and tracking of existing and new offshored  services in Claims 
• Assist Claims Business Owners with the contracting process of new and on-going Claims Services
• Create and maintain transparency about the services, scope and cost off-shored and report to CCO (Board office) on a regular basis 
• Establish and maintain good rapport with other process owners and key stakeholders such as Outsourcing, Regional Claims Business Owner, Procurement and Vendors
• Support with other tasks related to the outsourcing and off-shoring of Claims, e.g. bill review, outsourcing  and other tasks
• Support with day-to-day queries from Claims Business Owners, the vendor or other stakeholders

What You’ll Bring to the Role

• University degree in Business Administration, Economics, Law, Business Management or related field of study or equivalent work experience
• Work experience in Claims in the insurance industry
• 2-3 years of experience in vendor management, contract management, outsourcing management, Claims or other related roles desired
• Strong communication and facilitation skills
• Analytical skills with a structured and organised approach
• Customer-mindset with a strong cooperative approach        
• Skills in project management and performance measurement        
• Good command of IT tools, especially Excel
• Ability to work in an international environment and intercultural skills
• Fluent English skills

60046 | Customer Services & Claims | Professional | Allianz Commercial | Full-Time | Permanent

What’s in it for you?

Let’s care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong.  We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let’s care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture.

People with disabilities:
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com
 

Recruitment Agencies: 
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly.

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