Customer Service Jobs US

Welcome, customer service specialists

Let’s care for tomorrow. For supporting our customers’ financial future. For supporting your future, too, by developing and growing your career as part of an award-winning team. Learn more about customer service opportunities at Allianz.

Customer service job profiles

Explore what our customer service specialists at Allianz do and how they do it.

Your role

Customer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.

Your tasks

Our customer service specialists have several responsibilities:
 

  • Research and respond to service inquiries via inbound phone calls.
  • Proactively identify issues and recommend creative solutions that produce favorable outcomes for the client, the department, and the company.
  • Assist with escalated customer issues that may include investigation and recovery recommendations. 
  • Navigate systems and tools to demonstrate business knowledge to meet customers’ needs.
  • Participate in ongoing training programs or on-the-job development to further learn the business, products, and customers as appropriate.

Work environment

From the very first day you join our team, you will know your contributions are valued. And we’ll give you the training, support, and advancement opportunities you need to succeed.

Your job opportunities

We offer a variety of career opportunities in customer services for all entry levels:

  • Allianz Life Contact Center opportunities: From the very first day customer service representatives join the Allianz Life Contact Center, they know their contributions are valued. We offer our representatives paid training, flexible on-site/remote/hybrid work arrangements, no weekends, a supportive and inclusive environment, generous benefits, and advancement opportunities to grow in their career.

 

Explore customer service job openings in our Global Job Market and find your next opportunity at Allianz.

Jobs for customer service specialists

Jobs found (7)
ALL CUSTOMER SERVICE JOBS

Customer service programs

Contact Center opportunities

 

From the very first day customer service representatives join the Allianz Life Contact Center, they know their contributions are valued. We offer our representatives paid training, flexible on-site/remote/hybrid work arrangements, no weekends, a supportive and inclusive environment, generous benefits, and advancement opportunities to grow in their career.

  • Meet our Allianz Colleagues

     

    Careers at Allianz are as diverse as our people. Read the personal stories of a few of our colleagues from various business areas and learn about the careers they are pursuing at Allianz.

     

    READ THEIR STORIES
  • An image showing two people working in field

    Specialist challenges need specialist solutions

     

    Allianz Commercial is the global leader for corporate and specialty risks in the Allianz Group, servicing clients worldwide across the whole spectrum of marine, aviation, entertainment and corporate insurance. Allianz Commercial is one example in the Allianz world for an exciting workplace for actuaries working closely with experts to evaluate the risks we insure – from cyber risks, space & aviation to the marine or entertainment & music sector.

    MORE ON THE GLOBAL PAGE

     
  • An image showing a person

    Application Tips

     

    Learn about our application process steps and get valuable advice from our recruiters on how to create your perfect application and what to think about when preparing for an interview.

     

    MORE

Career Development

Join us at Allianz and grow your career journey with us. We offer many opportunities to learn and develop. 
READ MORE