Collections Officer

Euler Hermes Group
  • Função

    Euler Hermes is the global leader in credit insurance; Euler Hermes is present in over 50 countries and has a 36% share of the world credit insurance market. Our mission is to help companies grow by insuring them against the risk of buyer insolvency - whatever their size, sector or country of origin. ~crlf~~crlf~A member of Allianz, Euler Hermes has the financial solidity to provide long-term support for clients. Euler Hermes employs 6,000 staff members worldwide.~crlf~~crlf~Position Title: Collections Officer~crlf~~crlf~Reports To:~crlf~Head of Claims & Collections – Australia/New Zealand~crlf~~crlf~At Euler Hermes, the Collections Officer is responsible for Collection within prescribed Service time frames, liaise with key stakeholders in collection both internally and externally (including Underwriters, Brokers, Lawyers and Policy Holders)

  • Responsabilidades

    • Contact and negotiate payments from Debtors on defaulted payments put for Collection within prescribed Service time frames and Authorities~crlf~• Place Debts with Lawyers when negotiations for payments are unsuccessful ~crlf~• Liaise with outsourced Collection Agents for overflow cases~crlf~• Liaise with key stakeholders both internally and externally around a Collection (including Underwriters, Brokers, Lawyers and Policy Holders)~crlf~• Ensure all systems are updated in a timely manner~crlf~• Liaise with Finance department to ensure all Invoices and payments are accounted for~crlf~• Provide back up for Claims and Collections Officer~crlf~• Complete Service Audits as required~crlf~• Work with the Head of Claims & Collections to identify areas for efficiencies and improvements within the Department~crlf~• Work with the Head of Claims & Collections to promote EH Collections both Internally & Externally~crlf~• Adhere to issued Authorities and processes prescribed in the Claims & Collections Manual

  • Requisitos / Habilidades

    • Minimum 1 – 2+ years in previous Collections role~crlf~• Some knowledge of the Corporations Act 2001 relating to Insolvency & Bankruptcy~crlf~• Ideally experience dealing with Lawyers (though not essential)~crlf~• Knowledge of the process to Wind up a Company, and commence Statutory Demands and Statement of Claims~crlf~• Ideally a Business Qualification (though not essential)~crlf~~crlf~Critical Requirements:~crlf~~crlf~• Ability to build long term relationships with key stakeholders to get the best outcome for overall Collection~crlf~~crlf~Leadership Behaviors:~crlf~~crlf~Internal leadership behavior ~crlf~• Build relationships with core internal Departments (Risk, Commercial, Claims)~crlf~• Provide constructive feedback to colleagues, including people leader and other department staff~crlf~• Act with integrity, honour commitments, foster diversity and inclusiveness within the local team~crlf~~crlf~External leadership behavior ~crlf~• Act as a trusted advisor for Brokers and Policy Holders~crlf~• Represent Euler Hermes to all external stakeholders including Debtors~crlf~• Act with integrity, honour commitments and be professional at all times

  • Informações adicionais

    Only local employment terms and conditions will be offered. Should hold working rights in AU and available to join immediately

  • Sobre a Allianz

    Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

    Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit http://www.eulerhermes.com/

    If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website: http://www.eulerhermes.com/careers/.~crlf~~crlf~

Função

Euler Hermes is the global leader in credit insurance; Euler Hermes is present in over 50 countries and has a 36% share of the world credit insurance market. Our mission is to help companies grow by insuring them against the risk of buyer insolvency - whatever their size, sector or country of origin. ~crlf~~crlf~A member of Allianz, Euler Hermes has the financial solidity to provide long-term support for clients. Euler Hermes employs 6,000 staff members worldwide.~crlf~~crlf~Position Title: Collections Officer~crlf~~crlf~Reports To:~crlf~Head of Claims & Collections – Australia/New Zealand~crlf~~crlf~At Euler Hermes, the Collections Officer is responsible for Collection within prescribed Service time frames, liaise with key stakeholders in collection both internally and externally (including Underwriters, Brokers, Lawyers and Policy Holders)

Responsabilidades

• Contact and negotiate payments from Debtors on defaulted payments put for Collection within prescribed Service time frames and Authorities~crlf~• Place Debts with Lawyers when negotiations for payments are unsuccessful ~crlf~• Liaise with outsourced Collection Agents for overflow cases~crlf~• Liaise with key stakeholders both internally and externally around a Collection (including Underwriters, Brokers, Lawyers and Policy Holders)~crlf~• Ensure all systems are updated in a timely manner~crlf~• Liaise with Finance department to ensure all Invoices and payments are accounted for~crlf~• Provide back up for Claims and Collections Officer~crlf~• Complete Service Audits as required~crlf~• Work with the Head of Claims & Collections to identify areas for efficiencies and improvements within the Department~crlf~• Work with the Head of Claims & Collections to promote EH Collections both Internally & Externally~crlf~• Adhere to issued Authorities and processes prescribed in the Claims & Collections Manual

Requisitos / Habilidades

• Minimum 1 – 2+ years in previous Collections role~crlf~• Some knowledge of the Corporations Act 2001 relating to Insolvency & Bankruptcy~crlf~• Ideally experience dealing with Lawyers (though not essential)~crlf~• Knowledge of the process to Wind up a Company, and commence Statutory Demands and Statement of Claims~crlf~• Ideally a Business Qualification (though not essential)~crlf~~crlf~Critical Requirements:~crlf~~crlf~• Ability to build long term relationships with key stakeholders to get the best outcome for overall Collection~crlf~~crlf~Leadership Behaviors:~crlf~~crlf~Internal leadership behavior ~crlf~• Build relationships with core internal Departments (Risk, Commercial, Claims)~crlf~• Provide constructive feedback to colleagues, including people leader and other department staff~crlf~• Act with integrity, honour commitments, foster diversity and inclusiveness within the local team~crlf~~crlf~External leadership behavior ~crlf~• Act as a trusted advisor for Brokers and Policy Holders~crlf~• Represent Euler Hermes to all external stakeholders including Debtors~crlf~• Act with integrity, honour commitments and be professional at all times

Informações adicionais

Only local employment terms and conditions will be offered. Should hold working rights in AU and available to join immediately

Sobre a Allianz

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit http://www.eulerhermes.com/

If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website: http://www.eulerhermes.com/careers/.~crlf~~crlf~

 
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