Remote Service Associate, Travel Customer Service

Allianz Worldwide Partners
  • Função

    If you dare to walk in the shoes of our customers, you might be just who we’re looking for! You’ll stay in-the-know on all products and policies so you can skillfully answer questions and offer customers the information and guidance they need. ~crlf~~crlf~In addition to helping customers as a key resource and problem solver, here’s what you can expect:

  • Responsabilidades

    A DAY IN THE LIFE ~crlf~~crlf~## Interact with customers by telephone and via email.~crlf~## Communicate with professionalism, positivity, and courtesy; making customers feel valued.~crlf~## Address customer inquiries by providing relevant and timely solutions; including reviewing and resolving pending policy inquiries, answering claims status questions, and handling concerns and issues.~crlf~## Accurately and efficiently manage administrative tasks; including sending out claim forms, recording customer data, and researching customer information.~crlf~## Collaborate with your team leader when needed to ensure customer satisfaction.~crlf~## Perform other duties as assigned.

  • Requisitos / Habilidades

    WHAT YOU’LL NEED ~crlf~~crlf~## High school diploma or equivalent diploma.~crlf~## 1 to 2 years of experience in a customer service environment. ~crlf~## PC skills: Microsoft Windows, Word, Outlook, PowerPoint, and Excel.

  • Informações adicionais

    ADDITIONAL INFORMATION :~crlf~~crlf~Following onsite training at our corporate headquarters for approximately the first three months, and demonstrated command of the role, this position can Work From Home! ~crlf~~crlf~Available Shifts :~crlf~10:30am - 7:00pm~crlf~11:00am - 7:30pm~crlf~12:00pm - 8:30pm~crlf~12:30pm - 9:00pm~crlf~~crlf~START DATE: August 19, 2019~crlf~~crlf~Monday - Friday + every 6th weekend.

  • Sobre a Allianz

    Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

    Allianz Worldwide Partners provides diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. United under one roof, Allianz Global Assistance, Allianz Global Automotive and Allianz Worldwide Care are specialist brands combining forces to push boundaries and create tomorrow's solutions to deliver an enhanced experience to our clients. Our 16,000 employees are based across 76 countries and combine 70 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Worldwide Partners. Our DNA is unique: we dare and care, anytime, anywhere. If this sounds like you, come and join us!

    Allianz Worldwide Partners is a fast changing company with strong growth ambitions. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we nourish them and invest in their careers because we recognize that your development and our growth and our development go hand in hand. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us!~crlf~~crlf~As an equal opportunity employer, Allianz Worldwide Partners recognises that our strength lies in our people. We are committed to diversity and inclusivity and everyone is welcome to apply.~crlf~~crlf~More information regarding the Allianz Worldwide Partners lines of business can be found at: http://www.allianz-worldwide-partners.com/corporate/~crlf~~crlf~

Função

If you dare to walk in the shoes of our customers, you might be just who we’re looking for! You’ll stay in-the-know on all products and policies so you can skillfully answer questions and offer customers the information and guidance they need. ~crlf~~crlf~In addition to helping customers as a key resource and problem solver, here’s what you can expect:

Responsabilidades

A DAY IN THE LIFE ~crlf~~crlf~## Interact with customers by telephone and via email.~crlf~## Communicate with professionalism, positivity, and courtesy; making customers feel valued.~crlf~## Address customer inquiries by providing relevant and timely solutions; including reviewing and resolving pending policy inquiries, answering claims status questions, and handling concerns and issues.~crlf~## Accurately and efficiently manage administrative tasks; including sending out claim forms, recording customer data, and researching customer information.~crlf~## Collaborate with your team leader when needed to ensure customer satisfaction.~crlf~## Perform other duties as assigned.

Requisitos / Habilidades

WHAT YOU’LL NEED ~crlf~~crlf~## High school diploma or equivalent diploma.~crlf~## 1 to 2 years of experience in a customer service environment. ~crlf~## PC skills: Microsoft Windows, Word, Outlook, PowerPoint, and Excel.

Informações adicionais

ADDITIONAL INFORMATION :~crlf~~crlf~Following onsite training at our corporate headquarters for approximately the first three months, and demonstrated command of the role, this position can Work From Home! ~crlf~~crlf~Available Shifts :~crlf~10:30am - 7:00pm~crlf~11:00am - 7:30pm~crlf~12:00pm - 8:30pm~crlf~12:30pm - 9:00pm~crlf~~crlf~START DATE: August 19, 2019~crlf~~crlf~Monday - Friday + every 6th weekend.

Sobre a Allianz

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Worldwide Partners provides diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. United under one roof, Allianz Global Assistance, Allianz Global Automotive and Allianz Worldwide Care are specialist brands combining forces to push boundaries and create tomorrow's solutions to deliver an enhanced experience to our clients. Our 16,000 employees are based across 76 countries and combine 70 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Worldwide Partners. Our DNA is unique: we dare and care, anytime, anywhere. If this sounds like you, come and join us!

Allianz Worldwide Partners is a fast changing company with strong growth ambitions. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we nourish them and invest in their careers because we recognize that your development and our growth and our development go hand in hand. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us!~crlf~~crlf~As an equal opportunity employer, Allianz Worldwide Partners recognises that our strength lies in our people. We are committed to diversity and inclusivity and everyone is welcome to apply.~crlf~~crlf~More information regarding the Allianz Worldwide Partners lines of business can be found at: http://www.allianz-worldwide-partners.com/corporate/~crlf~~crlf~

 
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Nosso expediente de trabalho permite que nossos colaboradores possam conciliar vida pessoal e profissional. 
Você é encorajado a ampliar suas habilidades e criar uma carreira através de diferentes funções, países e entidades da Allianz.
Acesse nossos programas de aprendizagem digital a qualquer momento, em qualquer lugar e como você precisa. 
Faça parte de uma companhia verdadeiramente global e explore nosso ambiente internacional.
Nós nos importamos com a sua saúde e incentivamos que esteja em forma e saudável. 
Seus resultados serão reconhecidos com uma remuneração atrativa.
Nursen, Allianz SE


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"Todos os dias me coloco no lugar de nossos clientes e, assim, me atrevo, não apenas a me desenvolver, mas a toda a empresa."


Nursen, Allianz SE

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