Service Manager ABS@Linux (m/f/d)
The department “Datacenter Services (DCS)” in the “IT Infrastructure Shares Services” division of Allianz Technology is responsible for the overall service management, architecture, projects and products around services for server, middleware and database products. ~crlf~ ~crlf~As Financial Service Manager you are responsible for commercial activities around the services we offer to our external and internal customers. ~crlf~As such you are the commercial link to our stakeholders (customers, service providers, account managers, controllers, accountants, finance department).~crlf~ ~crlf~In our Team we are responsible for all ABS Backend Systems.
##Lead initial price calculation, cost management (all cost-types) , yearly reviews and P&L controlling, inititate ordering for related components~crlf~##Develop cost-effective IT services that contribute to the overall Allianz Technology service portfolio~crlf~##Manage the sourcing, transition and delivery of services in accordance with the service description, service catalogue and contract~crlf~##Liaise with technical and / or delivery experts or respective service providers to ensure the services are balanced between both standard solutions and customer needs~crlf~##Coordinate, monitor, steer and continuously improve the services / service delivery according to service lifecycle management~crlf~##Ensure stable and efficient operation of services including availability, capacity, service utilization and provisioning responsibilities~crlf~##Participate in the definition of key indicators and relevant parameters, e.g. cost per service, quality, capacity, business continuity and IT security, their monitoring and also ensure the overall alignment and compliance with IT standards and processes~crlf~
##Understanding relevant products , processes and services and the lifecycle of the service/s~crlf~##Driving budget and cost-effective planning and design ~crlf~##Engaging in customer relationship management and supplier management~crlf~##Work experience in an international environment desirable~crlf~##Process and project management and ITIL training and / or certification desirable~crlf~##Competence to exchange complex information with diplomatic tact and to cooperate with a diverse internal and external audience~crlf~##Ability to carry out tasks independently in non-standardized (ever-changing) work situations~crlf~
Diversity & Inclusion are not only words to us. Show us what makes you unique and together we give them a meaning.~crlf~Your CV is the necessary document, that will help us do that. All other files such as Cover Letter for the position, University Transcripts, Diploma and Employer Testimonials/References are advisable and desired by the Hiring Department for a more comprehensive application assessment.
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.
At the core of the Group’s strength lies digitalization and its promise of growth opportunities through a ‘digital by default’ strategy. Allianz Technology SE is the principal driver behind transforming Allianz into a digital group – a quest to which nearly 7,500 Allianz Technology SE employees around the globe have committed themselves. Allianz Technology SE equips the Group with the most cutting edge digital solutions in the industry, bringing Allianz to the fingertips of its customers. At Allianz Technology SE , innovation is more than a buzzword; it is the business of the day, every day.
We are interested in your strengths and experience. This means that we welcome all applications, irrespective of other characteristics such as gender, ethnic background, origin or any disability.~crlf~~crlf~
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