Business Process Manager - Team Lead (h/f)

Allianz Partners

The department Organizational Management is in charge of driving global IT projects across all lines of business of Allianz Partners. They act as the main interface between Business Units globally and Allianz Technology, dedicated to provide IT standard services. ~crlf~ ~crlf~Based in the headquarters of Paris and Munich, the team is responsible for prioritization of back-office investments and fostering harmonization of processes, through the implementation of the group target platforms. In this perspective, the team needs to ensure a certain balance between simplification / standardization of tools and processes and specific business needs in order to contribute to answer current corporate challenges : IT cost efficiency, innovation, optimization of time to market, etc.~crlf~ ~crlf~Ultimately, the Business Process Manager coordinates the deployment and roll-out of Allianz Partners platforms with a focus on Process Architecture / LoB they are in charge of in cooperation with all the stakeholders, and while taking into consideration the Big Picture at OM level (ensuring alignment with the rest of OM scope, documenting and being the gatekeeper for all risks, compliance, legal topics).

As Business Process Manager you are in charge of the following responsibilities:~crlf~1/ Lead end-to-end deployment and roll-out of tools and processes within his/her scope:~crlf~##Drive at local level the implementation of all global platforms and specific solutions required, meaning:~crlf~##Business requirement collection~crlf~##Support solution design collaborating with solution POs~crlf~##E2E functional testing~crlf~##UAT support~crlf~##Post go live support~crlf~##Identify customer-focused process improvement opportunities; map workflow and processes for projects.~crlf~##Identify opportunities to harmonize and simplify processes of implementation in the different Bus~crlf~ ~crlf~2/ Pilot Project within his/her scope:~crlf~##Apply Agile methodology in day-to-day activities~crlf~##Use appropriate verification techniques to manage changes in project scope, schedule and costs~crlf~##Identify resources needed and assign individual responsibilities.~crlf~##Create and maintain comprehensive functional documentation ~crlf~##Manage and document all risks, issues and decisions related to projects. ~crlf~##Manage and coordinate project tasks, risks and issues with consultants, vendors and/or clients.~crlf~##Establish and manage metrics to measure efficiency gains; perform quarterly savings validation.~crlf~##Report and escalate to management as needed~crlf~ ~crlf~3/Manage a team of Business Analysts and/or Business Process Managers.~crlf~ ~crlf~4/Contribute to OM organization, structure and strategy:~crlf~##Manage cross-divisional relationships across reporting lines : other LoB, Country managers, other departments~crlf~##Facilitate and document lessons learned and suggest improvements throughout the organization~crlf~##Ensure Agile methodology deployment continue~crlf~##Participate to the life of the team: department initiatives (AES follow-up, etc.), new joiners onboarding, etc.~crlf~

##+ 7 years of experience in building IT system programs in international environments, with specific expertise in the definition of process solutions and functional requirements preparation~crlf~##Work experience in an Agile environment~crlf~##Technical knowledge on scope~crlf~##Project management skills, process optimization~crlf~##Fluent in English~crlf~##Strong interpersonal skills, able to foster relationships with peers and other functions~crlf~##Values diversity & comfortable in a complex multicultural environment~crlf~##Experience in People Management~crlf~##+ Willingness to travel abroad for short period on request~crlf~

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Partners is a world leader in B2B2C insurance and assistance,specializing in the areas of international health & life, automotive, assistance and travel insurance.  Operating in over 76 countries, Allianz Partners offers global solutions that are redefining help, going beyond traditional insurance to help and protect customers wherever they are and whenever they need it.  Our innovative experts deliver future-ready, high-tech, high-touch products and services through four commercial brands: Allianz Assistance, Allianz Care, Allianz Automotive and Allianz Travel. We have over 19,000 employees who handle more than 54 million cases each year, motivated to go the extra mile to help customers and employees around the world. If this sounds like you, come and join us!

Allianz Partners is a fast changing company with strong growth ambitions. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we nourish them and invest in their careers because we recognize that your development and our growth and our development go hand in hand. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us! As an equal opportunity employer, Allianz Partners recognises that our strength lies in our people. We are committed to diversity and inclusivity and everyone is welcome to apply. More information regarding the Allianz Partners lines of business can be found at: www.allianz-partners.com~crlf~~crlf~

 
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Nosso expediente de trabalho permite que nossos colaboradores possam conciliar vida pessoal e profissional. 
Você é encorajado a ampliar suas habilidades e criar uma carreira através de diferentes funções, países e entidades da Allianz.
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Nursen, Allianz SE


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