Intern / Working Student (m/f/d) in Allianz Customer Model@AGCS Process and Business Architecture Team (Virtual)

Allianz Global Corporate & Specialty

For a period of one year, we offer you the unique opportunity to work in a market-leading company (AGCS SE) and to face challenging tasks with great learning potential. The position is to be hired in Munich, Germany.~crlf~The ACM@AGCS team contributes to the transformation and innovation engine of the Allianz Group. It follows on the ambition to capture the so far unexploited opportunities of the digitally mature customer by adjusting the current business models and scaling best in class practices globally. The Allianz Customer Model - ACM - is of highest strategic relevance for Allianz Group. With the Allianz Customer Model, we strive for business model harmonization based on simplicity, scalability and digital solutions. Our team ensures the successful organization of the ACM@AGCS Program, the delivery on the ACM@AGCS ambition and constant progression.~crlf~ ~crlf~You can expect from our team:~crlf~##A technology-driven, innovative, fast-moving environment with start-up mentality~crlf~##Responsibility as of day 1 to support in daily processes and projects with real business impact~crlf~##Ongoing coaching and mentoring~crlf~##An open-minded, fun, and collaborative team spirit~crlf~##Working in an international and global firm

The position provides you with the opportunity to work on projects and initiatives aimed at building the new Allianz Customer Model (ACM). This includes the following responsibilities:~crlf~##Help optimize the ACM@AGCS practice by analyzing internal and external examples, benchmarking, reports, Allianz Entities (OE) examples and other sources to extract relevant insights for AGCS~crlf~##Support upcoming projects and summarize documentation e.g. Digital Customer Interactions project~crlf~##Create convincing storyline and presentations for various audiences to ensure buy-in and readiness to adopt. Maintain presence on internal communication platform (Intranet/Connect)~crlf~##Create reports, podcasts, e-learning and surveys as required e.g. customer journey or processes~crlf~##Keep track of all projects and manage the administration e.g. updating documents, input into the system etc. to ensure efficient delivery~crlf~##Draft communication for the ACM@AGCS community to help ensure readiness and partnership with business partners~crlf~##Support the global, interdisciplinary team in day-to-day tasks, autonomously~crlf~

##You have a keen interest in insurance markets, innovation management, the digital transformation of the corporate insurance industry in general and especially the design of new digital products. Given the exposure provided in this role, you need to enjoy working in a diverse and highly energetic environment. We are looking for the following capabilities / experiences:~crlf~##You are enrolled in an accredited college or university studying towards a Bachelor's or Master's degree (Business or IT) with excellent results~crlf~##You are hardworking and can shape a strategic view as well as bring it to implementation~crlf~##You solve problems with a strong hands-on mentality, a can-do attitude and in a collaborative manner~crlf~##You are curious, ask the right questions and challenge the status quo~crlf~##You have strong written and spoken communication skills and love to prepare content for different communication channels~crlf~##You have already gained first practical experience and have advanced knowledge of MS Office 365 (Teams, Excel, PowerPoint, Forms) and Social Media/web tools~crlf~##You have proficient English language skills, both written and spoken (level C1) and you are keen on using digital tools for collaboration (mural, slido)~crlf~##Having experience in creating digital products is considered a plus~crlf~##Having experience working in SCRUM teams and with Confluence/ JIRA is considered a plus~crlf~~crlf~

In order to consider your application in detail, we require the CV, Cover Letter and Enrolment Certificate from you. Please be so kind to upload them when applying to the role.~crlf~ ~crlf~Start and duration: March 2021 / 6 months or longer / full-time or 20hrs/week

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~

 
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