Platform Delivery Lead

Allianz Asia Pacific

This lead role is mainly responsible for overall stability and operability of ITMP platform, Life platform, Customer and Partner platforms, Operations related systems. Accountable for managing the relationship with Allianz Technology (AZ) to ensure the end to end operational delivery meets the KPI/SLA target set with the Service Provider, and also the SLAs agreed with the OEs are met. Be the point of contact for all Incident, Change & Problem (CPI) management and participate in the CAB review process to ensure controls over the changes to the system servicing Allianz Digital Services (ADS) tenants (Multi-OE setup). Manage and remediate the Service Risk items with the AZ Technology. Escalate proactively to ADS management on areas that could be a potential disruption to services.

•~crlf~Responsible for day-to-day operational management of all platforms that are utilised by the Allianz OEs as a service~crlf~•~crlf~Implement a robust support model structure, process and release cadence for Allianz Business System (ABS) as the regional platform operator ~crlf~•~crlf~Provide first line of defense for all the OE business/technology queries~crlf~•~crlf~Ensure that the daily/weekly/monthly dashboards are delivered by AZ Technology as agreed.~crlf~•~crlf~Manage the various service providers to ensure adherence and delivery of support services as defined in the SLA/KPI contract. Escalate as appropriate in a timely manner to management / stakeholders on anomalies~crlf~•~crlf~Ensure service uptime and be single point of contact for queries from the OE~crlf~•~crlf~Ensure production transition requirements are included in all project delivery scopes and delivered by the project team satisfactorily~crlf~•~crlf~Conduct Production Readiness Assessment for every release/project cutover~crlf~•~crlf~Participate in enhancing the quality of project delivery by feeding inputs from Production/Run failures~crlf~•~crlf~Lead/active involvement in regulatory due diligence activities, including DR drills~crlf~~crlf~

•~crlf~Minimum Bachelor degree in Engineering, IT or relevant fields, Masters degree highly preferred~crlf~•~crlf~15 years of experience, with at least 12 years in IT/Digital related capacity~crlf~•~crlf~Well-versed in product and production management~crlf~•~crlf~ITIL/ITSM v2/v3 certified; PMI and/or PMP certified~crlf~•~crlf~Awareness of AWS Cloud architecture associated tools & services~crlf~•~crlf~Awareness of standard monitoring tools such as App D, Tivoli Netcool, & Splunk~crlf~•~crlf~Ability to delivery management Dashboard (Presentation skills)~crlf~•~crlf~Hands on experience in contract, document review, excel skills~crlf~•~crlf~Awareness of Regional TRM compliance matrix/requirement

Note to Recruitment Agencies ~crlf~~crlf~In sourcing for candidates, Allianz works only with selected recruitment agencies expressly engaged under written agreements and specifically mandated for particular roles by the Allianz HR team. ~crlf~~crlf~Allianz shall not pay or be obliged or liable to pay any recruitment fees of any kind to any recruitment agency where candidate CVs are submitted to Allianz by such recruitment agency on an unsolicited or speculative basis. Notwithstanding the above, in the event that any recruitment agency submits any candidate CVs on an unsolicited or speculative basis, Allianz reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the recruitment agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Insurance Management Asia Pacific Pte Ltd seeks a talented and highly-motivated individual to join our organization as:

Submit your application at: http://www.allianz.com/careers~crlf~~crlf~

 
Encontrou a vaga perfeita? É hora de trabalhar na sua candidatura. Temos algumas dicas para você!

Registre-se/faça login em nosso sistema de candidaturas e você receberá um e-mail de confirmação com seus dados de login brevemente. Preencha o formulário de inscrição. Você pode enviar seus dados via LinkedIn (ou Xing). Encontre mais informações sobre nossas regras de senha em nosso FAQ

Note que o sistema não pode processar arquivos ZIP, formatos PDF protegidos ou anexos maiores que 7 MB. Você pode enviar seus arquivos nos seguintes formatos:

  • PDF
  • MS Office formats (Word, PowerPoint, Excel)
  • Graphics Interchange Format (.gif)
  • Joint Photographic Experts Group format (.jpeg)
  • Joint Photographic Group format (.jpeg)
  • Portable Network Graphics (.png)

Encontre mais informações em nosso FAQ.

 

Entre no nosso sistema de candidaturas e verifique sua página inicial para ver o status de sua candidatura. Você pode liberar seu perfil para que nossos recrutadores possam localizá-lo(a) no sistema e entrar em contato com você. Encontre mais informações em nosso FAQ.

Não encontrou a vaga ideal? Podemos ajudar com isso. Inscreva-se para alertas de vagas! Você receberá automaticamente um alerta de vagas personalizado quando uma oportunidade adequada à sua experiência e interesse ficar disponível.

Quando for convidado(a) para uma primeira entrevista, certifique-se de consultar nosso site para saber mais sobre a Allianz como empregadora, nossa cultura e valores e obter algumas ideias para se preparar para a entrevista.

Se você tiver problemas técnicos com o nosso sistema de candidaturas, consulte nosso FAQ para mais informações. Problema ainda não resolvido? Envie um e-mail com sua solicitação e um “print” da tela com a mensagem de erro para careers@allianz.com ou envie-nos uma mensagem via WhatsApp: +491735686280.
Nosso expediente de trabalho permite que nossos colaboradores possam conciliar vida pessoal e profissional. 
Você é encorajado a ampliar suas habilidades e criar uma carreira através de diferentes funções, países e entidades da Allianz.
Acesse nossos programas de aprendizagem digital a qualquer momento, em qualquer lugar e como você precisa. 
Faça parte de uma companhia verdadeiramente global e explore nosso ambiente internacional.
Nós nos importamos com a sua saúde e incentivamos que esteja em forma e saudável. 
Seus resultados serão reconhecidos com uma remuneração atrativa.
Tobias, Allianz SE


Conheça o time da Allianz
 

"Na Allianz, posso ousar experimentar e desafiar as formas tradicionais de trabalhar com uma mentalidade ágil."


 Tobias, Allianz SE

7 steps of the application process at Allianz.

Também conhecida como Allianz Asia Pacific, somos a sede regional que supervisiona as entidades de Life and Health e General Insurance na Ásia.  (Inglês)
Descubra