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Specialist - P&C Branch Service Center - Nakhonratchasrima

Job Level:  Professional

Upcountry, TH, 30000

Available until:  30/12/2022
Area of Expertise:  Sales & Distribution
Unit:  Allianz Thailand
Employing Entity:  Allianz Ayudhya General Insurance Pcl.
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  16930

Your Day at Allianz Ayudhya

  • Oversee counter service to ensure that all services are able to meet service level and company compliance
  • Ensure that all facilities at counter service are ready and available for servicing to customer
  • Operate day to day service at counter service to run smoothly and effectively
  • Providing quality customer service through accurate and efficient counter service transactions               
  • Identify needs of customers to provide appropriate services
  • Handle walk-in customer at counter service at all aspect
  • Coordinate with internal parties based on situation to provide best service to walk-in customer                                             
  • Supervise and train new staff on customer service techniques and skills
  • Implement changes or new services to comply with company policies
  • Report the service performance of counter service   


Must Have

  • Insurance knowledge in terms of Non-life products                                    
  • Computer program skill                                                                                                                                                                                                
  • Motivate coaching skill                                                                                                                                                                                  
  • Excellent verbal and written communication skills