Your Day at Allianz Ayudhya

• Oversee counter service to ensure that all services are able to meet service level and company compliance
• Ensure that all facilities at counter service are ready and available for servicing to customer
• Operate day to day service at counter service to run smoothly and effectively
• Providing quality customer service through accurate and efficient counter service transactions               
• Identify needs of customers to provide appropriate services
• Handle walk-in customer at counter service at all aspect
• Coordinate with internal parties based on situation to provide best service to walk-in customer                                             
• Supervise and train new staff on customer service techniques and skills
• Implement changes or new services to comply with company policies
• Report the service performance of counter service   

Must Have

• Insurance knowledge in terms of Non-life products                                    
• Computer program skill                                                                                                                                                                                                
• Motivate coaching skill                                                                                                                                                                                  
• Excellent verbal and written communication skills