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Service Manager

Job Level:  Professional
Location: 

Unterföhring (bei München), DE, 85774

Available until:  09/30/2022
Area of Expertise:  IT & Tech Engineering
Unit:  Allianz Technology
Employing Entity:  Allianz Technology SE
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  10048

Allianz Technology SE is the international shared service company of the Allianz Group and has its registered office in Munich. Our customers are Allianz companies across the globe to which our 7,500 employees across the international locations offer innovative, top-quality products and services in the fields of IT Services and Operations. Data Platforms, Products & Analytics (DPPA) is responsible within Allianz Technology SE to drive the Data strategy and to deliver modular and reusable Data Solutions to Allianz entities (OE) worldwide, leveraging synergies of skills, scope, and resources. As the DPPA unit is currently expanding in our Hungarian and Indian office, you will have the opportunity to work with a highly dynamic, international and rapidly growing team of DPPA project/service managers, engineers, developers, and architects. If you are an agile, open minded and proactive person with interest in IT and international business background, you are the one we are searching for!

 

What you do

 

  • Drive data visualization service(MicroStrategy and Power BI) operational topics in collaboration with Operations and Engineering team
  • Lead cloudification of service and service set up in cloud environments
  • Take end to end ownership of service from a technical and operational perspective
  • Support customers with service provisioning, critical incident/problem resolution and service changes
  • Work together with commercial and financial teams to achieve service Profit&Loss targets

 

What you bring 

 

  • Higher education degree with technical focus e.g. IT engineering or equivalent work experience
  • Experience in providing Platform as a Service (PaaS) especially in the Database Visualization/Reporting area(MicroStrategy, Power BI) especially operations
  • Experience in technical and operational lifecycle of an IT service on premise and on cloud
  • Competence to exchange complex information with diplomatic tact and to cooperate with a diverse internal and external audience
  • Ability to carry out tasks independently in non-standardized (ever-changing) work situations

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.