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Solutions Manager

Job Level:  Professional

Richmond, VA, US, 23233

Due Date:  05/01/2022
Area of Expertise:  Project Management
Unit:  Allianz Partners
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  7142

At Allianz Partners, we’re here for you, with competitive benefits that can strengthen all parts of you—physically, mentally, socially, and financially—so that you can be the best you. At Allianz, we thrive together and experience more of what really matters as we continue to drive success for ourselves, our company, and our partners.



In this role of Solutions Manager supporting our e-Commerce partnerships, you will collaborate across the business to find alternatives and solutions to business challenges (including global opportunities). Seek out systems and operational solutions that can be leveraged to meet business requirements. Engage the business client early and effectively build solid cross-functional relationships with impacted stakeholders as key business direction is determined. Create and maintain documentation to support proposed solutions. Communicate updates and progress to all stakeholders.



  • Identify opportunities with internal and external stakeholders to enhance technical systems and platforms to support partner and operational needs
  • Develop expertise around platform systems to explain the benefit, dependencies, and impacts of enhancement and change projects to cross-functional leaders
  • Clearly understand and document current and proposed technical solutions 
  • Ability to determine solution complexity, scalability, and business impact to support ongoing prioritization efforts and strategic planning
  • Serve as a liaison and escalation point to PMO and IT teams
  • Explain and present new technical solutions and enhancements to a wide range of internal and external stakeholders 
  • Balance the customer’s requirements with technical, regulatory, underwriting/risk and financial constraints.
  • Review project requirements and identify gaps in the existing functionality and work with internal stakeholders on proposed solutions and prioritization of project 
  • Lead the delivery of partner related implementation activities as needed
  • Collaborates with internal stakeholders for new and existing client engagements, serving as subject matter expert to understand and identify client needs, document the solution, and coordinate project hand off.
  • Actively involved in standardizing solutions that can be replicated across partnerships



  • Bachelor’s degree in Business or related field or equivalent combination of education and experience
  • Experience driving change to business systems and platforms
  • Strong communication skills (both oral and written)
  • Minimum Five (5) years of experience with demonstrated success in managing projects that cross multiple lines of business and/or clients 
  • Strong problem solving skills and ability to effectively communicate across cross functional teams at all levels.
  • Strongly developed organizational and time management skills
  • Position may involve minimal travel
  • Ability to work within a hybrid agile and production environment.



Allianz Partners is a world leader in B2B2C insurance and assistance, specializing in the areas of international health & life, automotive, assistance and travel insurance. Operating in over 76 countries, Allianz Partners offers global solutions that are redefining help, going beyond traditional insurance to help and protect customers wherever they are and whenever they need it. Our innovative experts deliver future-ready, high-tech, high-touch products and services through four commercial brands: Allianz Assistance, Allianz Care, Allianz Automotive and Allianz Travel. We have over 19,000 employees who handle more than 54 million cases each year, motivated to go the extra mile to help customers and employees around the world. If this sounds like you, come and join us!

Allianz Partners is a fast-changing company with strong growth ambitions. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we nourish them and invest in their careers because we recognize that your development and our growth and our development go hand in hand. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us! As an equal opportunity employer, Allianz Partners recognizes that our strength lies in our people. We are committed to diversity and inclusivity and everyone is welcome to apply. More information regarding the Allianz Partners lines of business can be found at:






Nearest Major Market: Richmond