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Training Facilitator

Job Level:  Professional

Richmond, VA, US, 23233

Available until:  11/18/2022
Area of Expertise:  Operations
Unit:  Allianz Partners
Employing Entity: 
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  8395

At Allianz Partners, we foster a culture of collaboration, caring, and growth. Our global, multi-cultural team functions as a super supportive extended family. We care about who they are, too. If you’re looking for a work environment where you are valued for your ideas, your opinions, your desires, your unique background, and everything else that makes you, you – you’ll find it with Allianz Partners.

Working with us, you’ll have plenty of opportunities to talk to leaders who value your input – we don’t do hierarchical thinking here, and we’re all about good ideas. You’ll never lack for learning opportunities or for the space to develop your career. There are no limits placed on your growth, personal or professional, and we encourage every member of our team to look towards their future.

If you’re ready for a role where you can truly thrive and put your training expertise to work, you’ve come to the right place.


As Training Facilitator you will deliver world class learning in accordance with Allianz standards to associates and leaders across North America through in-class and remote delivery.  You’ll identify, communicate and mitigate learning fit and risk issues, operate as an informal leader to model and instill the Allianz values in all their learners.  






Facilitate Learning Delivery (60%)

  • Facilitate and support learner-centric training programs to multiple audiences, in multiple locations
  • Demonstrate excellence across the spectrum of facilitation skills including but not limited to:
    • Comprehension and application of learning or performance objectives
    • Creating optimal learning environments
    • Adjusting facilitation approach “in the moment” to meet learner needs while continuing to drive program objectives
    • Demonstrate skill and knowledge with appropriate expertise, clear explanations, use of examples and analogies to provide context
    • Engage learners through discussion / questioning / visual aids / tools / activities
    • Connect key concepts for learners to organizational values, culture and strategic priorities
    • Continuous development in facilitation and delivery best practices


Learning Assessment Delivery (20%)

  • Early identification of learner risk and fit during facilitation to initiate the risk mitigation process with Learning Manager and business partner leaders
  • Qualitatively assessing learning and knowledge transfer for both in-class and virtual learners
  • Recommending, planning and implementing learning risk mitigation strategies during and post training
  • Plan and host regular learning progress updates with business leaders
  • Coordinate any identified improvements to curriculum with the Instructional Designers

Learning Planning & Mentorship (20%)

  • Participate in train the trainer sessions and self-guided study to learn new content
  • Responsible for ensuring their learning materials are current and best-in-class
  • Collaborate with Instructional Designers to make detailed facilitator guides for all delivered programs
  • Mentor facilitators through peer to peer observations
  • Accountable for reviewing post-facilitation metrics and adapting performance accordingly



  • Certification in Adult Education preferred but not required
  • Bachelor’s Degree OR a combination of education, training and experience
  • Minimum of 3 years of experience in facilitating adult learning.
  • Demonstrated ability to exercise independent judgment or initiative and function with minimal supervision.
  • Strong ability to present information, provide instruction and direction to manage learners
  • Ability to work under pressure, prioritize workload and adapt to changing circumstances
  • Customer obsession mindset
  • Learn new information quickly and collaborate effectively with internal and external partners
  • Proven virtual facilitation skills that can engage online learners
  • Demonstrated experience in adult learning theory and methodology, with the ability to apply to program development, delivery and evaluation
  • Strong technical skills and experience with learning and facilitations software
  • Ability to make an impact through influencing skills and ability to build strong relationships at all levels of the organization.
  • Excellent written and verbal communications skills, proof reading skills and documentation skills
  • Insurance experience is an asset
  • Bilingual (English and French) is an asset



Allianz Partners is a world leader in B2B2C insurance and assistance, specializing in the areas of international health & life, automotive, assistance and travel insurance. Operating in over 76 countries, Allianz Partners offers global solutions that are redefining help, going beyond traditional insurance to help and protect customers wherever they are and whenever they need it. Our innovative experts deliver future-ready, high-tech, high-touch products and services through four commercial brands: Allianz Assistance, Allianz Care, Allianz Automotive and Allianz Travel. We have over 19,000 employees who handle more than 54 million cases each year, motivated to go the extra mile to help customers and employees around the world. If this sounds like you, come and join us!

Allianz Partners is a fast-changing company with strong growth ambitions. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we nourish them and invest in their careers because we recognize that your development and our growth and our development go hand in hand. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us! As an equal opportunity employer, Allianz Partners recognizes that our strength lies in our people. We are committed to diversity and inclusivity and everyone is welcome to apply. More information regarding the Allianz Partners lines of business can be found at:





#LI - Hybrid

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.

Nearest Major Market: Richmond