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Product manager

Job Level:  Professional


Available until:  25/01/2023
Area of Expertise:  IT & Tech Engineering
Unit:  Allianz Trade
Employing Entity:  Euler Hermes Services S.A.S.
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  20640

Allianz Trade, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Allianz Trade offers a complete range of services for the management of B-to-B trade receivables. Allianz Trade has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Allianz Trade, a company of Allianz, is rated AA by Standard & Poor’s. At Allianz Trade, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!

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Your role as Product Manager OnPremise Infrastructure in IT Team is to ensure a global demand management and the quality of the OnPremise Infrastructure and Network services provided and to contribute to the decommissioning plan resulting to the IT digital transformation roadmap. The quality covers several dimensions as the reliability, resilience, security and efficiency.


Your main tasks


  • Manage the costs related to infrastructure and network services
  • Formalize and steer the implementation of Allianz Trade needs by Allianz Technology to guarantee the expected quality of services
  • Ensure that business needs from AZ Trade business regarding levels of service are properly collected and specified to Allianz Tech
  • Define the strategy/approach to ensure AZ Trade policies related and requirements are well enforced on the platform
  • Build/maintain a roadmap with the stakeholders (CISO, Chief Architect, …), follow-up the implementation of the requirements on the platform
  • Validate that solution designed by Allianz Technology to ensure it will answer to Allianz trade needs
  • Maintain overall security and resilience knowledge on latest trends, technology, etc.
  • Monitor the service levels of the infrastructure and network services based on AZ Tech reporting
  • Define and monitor the operational KPIs regarding infrastructure and network, follow-up the controls’ implementation
  • Follow-up and support on incidents and changes regarding infrastructure
  • Collect and consolidate reports regarding compliance matters
  • Support AZ Trade Tribe Leads into AZ Tech infrastructure and network estimation challenge
  • Track the budget, costs and savings of the overall infrastructure
  • Validate the bills and the purchase orders regarding infrastructure and network
  • Build with AZ Tech the roadmap regarding Infrastructure and network
  • Align with AZ Trade Decom. Manager and Transformation Manager on the roadmaps regarding infrastructure and network


Your knowledge


  • Experience in dealing with third-party-provided services
  • Strong understanding of ITIL and ITSM processes: incident, request and problem management, solution development, testing and release / ITSM and service delivery
  • Highly skills in quality management, esp. design and implementation of practices and indicators
  • Familiar with agile method and solid experience as Product owner during several years
  • Large and deep Infrastructure and networking knowledge ( IBM AIX, VMWARE, FIREWALL Concepts, Netscaler,… )
  • IT Security and cyber resilience skills
  • Deep knowledge about asset management ( software, etc. )
  • Ability to define strategy and to execute the plans
  • Highly collaborative mindset and entrepreneurship
  • Fluent in English (spoken and written)




If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website: Careers | Working at Allianz Trade (