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Policy Management Officer

Job Level:  Professional
Location: 

RO

Available until: 
Area of Expertise:  Finance & Accounting
Unit:  Allianz Trade
Employing Entity:  Euler Hermes S.A. Bruxelles Sucursala Bu
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  10856

At Allianz Trade we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!

 

The role

The PM Officer contract management contributes to customer satisfaction and retention by ensuring  the timely and proper execution of activities related to PM Contract Manager tasks, with a full compliancy on internal procedures, tax and legal constraints.
This includes to closely liaise and coordinate with other teams  to provide seamless  contract servicing to the Policyholder (other teams , local claims teams, local finance, ...) and provide the best suited support for the Policy Implementation Officer .
React to queries in a timely and efficient manner coming from DSF, or other internal interfaces.

 

What You do

Responsible for timely execution of  the Contract Management team assigned tasks during the Policy Life cycles of e.g. WKV-M, WKV simple, preferential Payment, CA simple CAP / CAP ü and RAPITUK:
- Collect data to calculate premiums and fees , processes credit notes (* Posting of the credit notes in order to adjust the balance disputed by the customer according to the instructions received from Local Business Units) and does the relevant bookings
- Calculate bonuses, year end adjustments, premiums and fees 
- Apply pricing conditions 
- Analysis and Calculate and apply bonus and malus conditions 
- Control invoice proposals 
- Ensure follow-up of Turnover Declarations 
- Chase information for Turnover Declarations 
- Control Turnover Declarations
- Processing several lists regarding premium and fee invoicing

* Response to queries in a timely and efficient manner to promote a customer-oriented culture in Allianz Trade
* Prepare recurring and ad-hoc reports as per agreed timeline, to facilitate end markets’ review and analysis
* Ensure KPI figures are met as per agreed SLAs
* Offer support to new team members and share knowledge and best practices
Maintaines Policy Admin Data

Ensure the agreed service standards are achieved;
• Investigate the situation of accounts and reconcile them as per customer/ collegue input;
• Help to investigate on complaint case and give suggestion for problem fixing;

 

What you bring

Educational requirements:
* Bachelor degree in Finance Accounting or Business Administration
Business expertise:
* Experience in Accounts Receivables, Procure to Pay, Customer Accounting of Finance would be a plus; preferable 1 to 3 years
* Knowledge of accounting processes
* Credit Insurance knowledge (including Products and Services offered)
Knowledge of IT systems:
* SAP would be a plus
* Excel-medium level
Language requirements:
 * Good English level required  with any additional language as an added value  
Interpersonal skills:
* Problem solving skills 
* Team player
* Analytical / numerical skills
* Ability to work under tight deadlines and in changing environment
* Able to work autonomously 
* Supporting team members
* Communication skills 

 

What we offer

Dynamic and multinational working environment.

Opportunity to learn and grow- on the job as well as language or professional training.

Open company culture, flexible working hours / possibility of working from home.

A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.

Full time permanent contract.

Modern and accessible offices.

 

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes*. We are the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk. Headquartered in Paris, we are present in more than 50 countries with 5,500 employees. In 2021, our global business transactions represented 931 billion Euro in exposure.

For more information, please visit www.allianz-trade.com or our social media LinkedIn Twitter Instagram @AllianzTrade