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Service Integration Manager Specialist | Hybrid

Job Level:  Professional
Location: 

Minneapolis, MN, US, 55416-1297

Due Date:  N-A
Area of Expertise:  IT & Tech Engineering
Unit:  Allianz US Life
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  1266

At Allianz Life, we are driven by our mission – we secure your future – and by our common goal of caring for tomorrow. We care for our employees by promoting an inclusive culture where everyone has the opportunity to grow and be rewarded for their success. We care for our customers by creating new products that help them protect their families and pursue their retirement goals. We care for our community by giving time, resources, and donations. And we care for the future by supporting sustainability, protecting the local environment, and promoting societal equity.

What you do:

Responsible for leading and driving quality execution, operational excellence, and delivering technology solutions that meet business needs and optimize customer experience.  Collaborates with business partners across the organization to gain understanding of their business needs and priorities to address business and operational challenges.  Responsible for identifying process improvement opportunities to ensure system availability as measured by key performance indicators and availability metrics and SLA factors.

 

  • Leads and drives compliance with IT structures / processes / technologies
  • Drives quality execution, operational excellence, and delivery of technology solutions that meet business needs
  • Drives input to project forecasting and planning activities; supports the financial forecasting and actual cost reporting on a monthly basis
  • Lead and drive accountability for the delivery with AMOSA; identifies, develops and promotes proactive approaches to prevent issues from occurring
  • Effectively communicates with IT and business stakeholders, including senior management; manages unknowns and successfully navigates a complex organizational landscape
  • Directs and drives special IT run projects as needed while identifying process improvement opportunities
  • Effectively develops and coaches team members as needed; manages multiple priorities at a time
  • Integrates infrastructure services into Allianz Life environment

 

What you bring:

  • 8-10 years experience required
  • 11+ years experience preferred
  • Four-year degree required
  • Advanced degree preferred

 

 

What we offer:

At Allianz Life, we’re proud to provide a benefits package that supports the True Balance of our employees and their families. We offer a choice of comprehensive medical and dental plan options, a generous time off plan and an outstanding 401(k) company match. Plus, our employees enjoy an award-winning campus with an array of discounted amenities, including an onsite health center, child development center, fitness facility, convenience store and two cafeterias. Our employees and leaders take an active role in shaping our culture through our Employee Resource Groups, whose activities and advocacy contribute to an environment that welcomes, includes and celebrates diversity. Our generous benefits, campus amenities and inclusive, engaged culture are among the many reasons we’re routinely recognized as a top workplace employer.

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

 

Join us.  Let’s care for tomorrow.