Loading...
 
Share this Job

Digital Product Manager, Allyz

Job Level:  Professional
Location: 

Madrid, M, ES, 28043

Due Date:  Tbc
Area of Expertise:  Product Management
Unit:  Allianz Partners
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  7009

What you do 

Our objective is to create a Market Place approach by leveraging a solid partnership ecosystem along the Travel customer journey and value proposition (Other LoB’s to come). As Digital Product Manager, you are responsible for the performance and evolution of a specific suite of products/services on the Allyz site globally. You are the champion for your specific area, driving end to end the product vision, product usage and best in class customer experience. 

 

Key Responsibilities 
Lead and execute global partnership integration vision for your product area: 

 

Product vision

  • Lead product discovery and ideation to prioritize opportunities and identify solutions
  • Build a solid community with Innovation, Marketing and Sales, B2B2C and developers team, to identify clear priorities based on acquisition opportunities and value proposition
  • Maintain and grow a deep knowledge of the service segment, monitoring competitors and innovation
  • Acquire and grow a deep knowledge of the customer - serving as the ultimate voice of the customer for your service area. When appropriate, conduct customer research to obtain actionable insights 


Partner integration coordination

  • Participate in strategic meetings with partners to provide support on the definition of a clear integration approach. 
  • Develop and maintain project roadmaps with the partners, with clear prioritization, MVP concept and enhancements opportunities. 
  • Set and communicate clear priorities, KPI’s  and status for partner integrations based on data-driven goals, market conditions, and customer requirements


Product roadmap and execution

  • Manage the development and execution of the digital product roadmap, with a primary focus on creating solutions that are innovative, simple and intuitive to the customer
  • Prioritize and maintain the product backlog. Provide inputs for release planning and define acceptance criteria and conditions of satisfaction for Sprints 
  • Define customer personas and use cases
  • Drive seamless user experience from subscription to service within guidelines from UX team. 
  • Participate in all Agile team development ceremonies including backlog refinement, sprint planning, and sprint retrospectives. 
  • Develop and design Jira user stories with clear business rules, user flow and platform rules, UX high-level mock-ups to provide visual support on the integration to UX and development teams
  • Plan product and UX tests in conjunction with UX team.
  • Utilize Adobe analytics and other monitoring tools to understand how different customer segments use the web site and identify opportunities to improve the user experience and product usage.
  • Ensure all regulatory integration aspects are fully taken into consideration and deployed. 
  • Be the key point person for any site issues or obstacles in development progress. Remove roadblocks
  • Follow-up and support potential local implementations with local and global teams according to priorities defined, providing implementation guide-lines and insights for seamless integration

 

​​​​​​​What you bring  

  • 3+ years in Product Management/Ownership or equivalent experience from established B2C or digital company, with experience working in an Agile environment
  • Technical knowledge of solutions used in an e-commerce environment and experience working with web design, UX and content development; Adept at building integrated user experience adding value to partners and customers; 
  • Exceptional organizational & project management skills, as well as presentation skills
  • Expert relationship building and negotiation skills. 
  • Passionate about leveraging technology to power the customer experience
  • Fluent English


What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring  that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
 

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health & life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year and are motivated to go the extra mile to offer peace of mind to our customers around the world.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what your believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let’s care for tomorrow.