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Account Technician II

Job Level:  Professional

Madrid, M, ES, 28020

Due Date:  30/05/2022
Area of Expertise:  Operations
Unit:  Allianz Global Corporate & Specialty
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  9310

Account Technician II for Multinational Department - Based in Madrid (Spain)

Job Purpose/Role

Provide an effective and efficient administration and processing service to underwriting, accounts, claims,

credit control and brokers/clients.

Future Challenges:

Process changes and system changes as AGCS is harmonizing is systems and processes


Key Responsibilities


  • Handle accounts of medium complexity. Review and interpret source underwriting materials regarding completeness of required information - including broker presentation, slips, underwriting files and

accounts / claims experience – and if required, escalation to UW in case of missing information.

  • Using all relevant information to accurately and efficiently populate IT system(s) with new and renewed business. Invoice customers and produce all relevant documentation, e.g. policies, certificates, endorsements to broker (or client), co-insurers in a timely and accurate manner.
  • Chase and reconcile premiums exploiting underwriting file and system entries in close collaboration with Credit Control. Liaise with brokers and/or Underwriters, to ensure timely premium payment.
  • Manage own daily, weekly and monthly workflow to ensure key performance indicators and service standards are met. Adherence to risk management and compliance procedure.
  • Develop effective working relationships with internal and external customers, including Underwriting, Accounts / Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings, as required.
  • Support UAT and other tasks such as ad-hoc request as required.


Key Requirements/Skills/Experience:


You will have….

  • Experience in the industrial insurance sector
  • Alternatively, experience of administrative task in other businesses.
  • Education/Certification: Preferable: Completion of a recognized insurance qualification (or equivalent in the Financial sector)
  • Good knowledge Microsoft Office applications and experience of relevant business applications and


  • Basic understanding of policy administration life cycle, including information collection, policy issuance, premium bookings, credit control, cancellation
  • Commitment to maintaining knowledge of developments and new technologies in field.
  • Written and verbal communication skills.
  • Organisational and interpersonal skills
  • English - Fluent (able to negotiate)and Spanish language - Fluent (native level)


Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.

Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.


For more information, visit  or follow us on Twitter @AGCS_Insurance and LinkedIn.