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Senior Consultant, Office Services & Facilities Management

Job Level:  Professional

London, GB, EC3V 0HR

Due Date:  As soon as possible
Area of Expertise:  Real Estate
Unit:  Allianz Global Corporate Specialty
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  704

Job Purpose/Role


AGCS Office Services & Facilities Management (OSFM) is responsible for AGCS office locations and operational / workplace support services worldwide.  Our objective is to create a high quality and safe office environment for our colleagues while supporting our new hybrid working models and minimizing premises costs.


Located in central London, you will be responsible for managing third party service providers and vendors so that our objectives are met.  You will also work closely with our global OSFM colleagues to develop and implement global office service management practices and workflows.  You will report to the Senior Manager of global OSFM and our London OSFM Manager.


Key Responsibilities


In this role you will…

  • Implement and maintain a safe and pleasant work environment for our employees, subtenants and visitors
  • Be the key point of contact and management for our third party service providers and vendors, ensuring SLAs are delivered in line with expectations
  • Coordinate the management of the budget, actuals, cost centres and Key Performance Indicators (KPIs) within established targets, including identifying and driving cost saving opportunities and efficiencies
  • Manage and participate in global departmental initiatives, innovations and reporting requirements
  • Monitor and address accounting treatments, depreciation, accruals and actuals against plan
  • Meet all safety and health obligations and optimise service provision while containing and minimising costs
  • Plan, organise and coordinate any assigned moves/relocation/restack activities
  • Manage the utilization and spend so that results contribute towards the corporate environmental objectives and targets
  • Support protection and resilience (including business continuity) activities.
  • Support the implementation of hybrid working models.
  • Translate and support the introduction of new global processes and systems.  Actively drive forward continuous improvement


Key Requirements


  • You have 3 to 5 years’ professional experience in a business-to-business Facilities Management role ( for the landlord or client party)
  • You have managed third party service providers and vendors
  • You have technical knowledge of building services and of general office equipment
  • Excellent communication and collaboration skills,   demonstrating motivation and  initiative
  • You have solid knowledge of budgetary, financial planning or cost controlling, and “procure to pay” systems ideally using SAP Ariba
  • Digitally minded, you embrace innovation and new technologies
  • You have problem solving skills and are able to manage multiple and competing priorities
  • Able to adapt in a changing global and local environment.  Demonstrated ability to look at issues from multiple perspectives.


Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.


We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.


Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.

Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.


Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.


For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.