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Claims Adjuster, Energy & Construction

Job Level:  Professional

London, GB, EC3V 0HR

Due Date:  As soon as possible
Area of Expertise:  Customer Services & Claims
Unit:  Allianz Global Corporate Specialty
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  770

Job Purpose/Role

An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At AGCS we are committed to delivering a superior claims experience to our customers: before, during and after a loss.

Based in London and reporting to the Head of UK Property, Energy & Construction Claims, you will work on Energy & Construction claims, with a particular focus on Inherent Defects Insurance (IDI). You will drive excellence in the claims handling service provided to brokers, clients and internal customers.


Key Responsibilities


  • Resolve high exposure, complex Energy & Construction claims, ensuring cost effective, service-oriented solutions
  • Actively evaluate and address coverage issues and determine appropriate reserving levels
  • Investigate multi-faceted, high exposure domestic and international claims that involve complex issues and/or litigation
  • Provide external counsel by performing coverage analysis and offering resolution strategies, including development and implementation of defence strategies on litigated claims
  • Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters
  • Support development of the claims strategy to ensure profitable growth and a strong market position
  • Actively leading cross-department projects to improve efficiency and the claims offer internally


Key Requirements/Skills/Experience


  • You have around 5 years‘ professional experience dealing with Energy and Construction claims, experience in IDI is preferred but not critical.
  • You have an understanding of legal processes and procedures, litigation management, litigation avoidance techniques (eg. mediation)
  • Knowledge of reserving principles and practices; robust understanding of coinsurance, reinsurance
  • You are capable of leveraging data in order to provide meaningful analytics to internal stakeholders
  • You are a collaborative and positive team player, capable of driving new initiatives
  • With excellent communication skills, you create and maintain solid relationships at every level within the organisation


Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.


We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.


Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of the Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks.


Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industries, but also wineries, satellite operators and Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.


Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings.


At AGCS UK we are not only impressive for our clients, but also for our employees as we offer the following generous benefits: