Executive / Senior Executive, Major Claims

Looking for a career that allows you to take ownership of your work?

In your new role, you will process Major/Life claims and ensure that departmental strategic initiatives are continuously met, contributing to the overall achievement of the Company’s mission and business plan. You will provide optimal service to both internal and external customers, ensuring that the moment of truth experience is realized.

You'll be responsible for:

• Process and assess Major (Death, CI, TPD, Waiver claim) end to end
• Able to identify and flag out potential suspected fraud/non-disclosure while assessing cases
• Able to complete the end to end task within the Turn Around Time given accurately
• To liaise with intermediaries in work process
• Draft and send correspondence letters independently
• Constantly look for ways to improve the current process
• To take part in UAT testing, new product set-up
• Familiarity with using ChatGPT for automating routine tasks and enhancing productivity

Important to your success:

• Good communication skills in both written and verbal
• Inquisitive and passionate in paying a genuine and just claim
• Conscientious and committed in ensuring service level is met at all times
• Graduate in bio-medical science or any science Related studies are an added advantage.
• 2 years in Life/Major claims is an added advantage
• Knowledge in medical terms/medical related studies is an added advantage
• Ability to consume medical information from the given report and to be able to make /stand by the decision made

Disclaimer: Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions.

72691 | Customer Services & Claims | Entry Level | PG12 | Allianz Malaysia | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.