Share this Job

Insurance Account Technician (m/f/d) in Global Client Service Management & Multinational Liability

Job Level:  Professional
Location: 

Köln, DE, 50676

Available until:  28.03.2023
Area of Expertise:  Customer Services & Claims
Unit:  Allianz Global Corporate & Specialty
Employing Entity:  Allianz Global Corporate & Specialty SE
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  20657

Let’s care for tomorrow.
Your ambitions.  Your dreams.  Your tomorrow.

 

At Allianz Global Corporate and Specialty SE (AGCS), we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether it’s aircraft, satellites, the world’s biggest ships and tallest building, cyber-attacks or climate change impacts, Allianz Global Corporate and Specialty (AGCS) has the major risks covered when it comes to protecting businesses.

 

Job Purpose/Role
At AGCS our account technicians support the business by capturing and processing policy information; from submissions through to billing and collection. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients. 
Reporting to Multinational Manager Liability  your primary responsibility will be to provide an efficient administrative and processing service to Underwriting, Accounts, Claims, Credit Control and our Brokers/Clients.  Your responsibilities include reviewing and interpreting source underwriting materials to ensure all information is complete including broker presentation, slips, underwriting files and accounts.

 

Key Responsibilities
In this role you will…

  • Be responsible for accounts of low to high complexity
  • Coordinate with Underwriting to address questions and issues regarding cover and wording. Authorisation in line with assigned limits
  • Regular contact with our customers and brokers and participation in customer and broker meetings
  • Use relevant information to accurately and efficiently populate IT system(s) with new and renewed business. Prepare regular reports
  • Develop effective working relationships with internal and external customers, including Underwriting, Accounts / Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings, as required
  • Monitor maintenance and follow-up of all accounts, according to the respective level of responsibility and escalate any issues as required
  • Invoice customers and produce all relevant documentation, e.g. policies, certificates, endorsements to the Broker (or Client)/ Co-Insurers in a timely and accurate manner

 

Key Requirements

  • You have ideally completed a recognised insurance qualification
  • You will ideally have experience in managing International insurance programs including working with underwriting
  • Good communication skills and the ability to work effectively in a professional, international and often virtual work environment
  • You have 1 - 2 years of administrative experience in a corporate environment
  • Good knowledge of Microsoft Office applications, especially Excel and Word
  • High level of accuracy, reliability, initiative and ability to work independently
  • You are data-driven and innovative and able to implement new digital working methods
  • You pay attention to details 
  • You work well in a team and remain calm even in stressful situations

 

20657 | Customer Services & Claims | Professional | Allianz Global Corporate & Specialty | Full-Time | Permanent

 

What’s in it for you?

 

Let’s care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong.  We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us.

 

Let’s care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

 

Let’s care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

 

Let’s care for life’s twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach.  We’ve got your back.

 

Let’s care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

 

Care to join us?

Allianz Global Corporate & Specialty (AGCS) is a global corporate insurance carrier and part of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.  Learn more about us by clicking here.
 

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic.  Diversity of thinking is an important part of our company culture.

 

People with disabilities:
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com

 

Recruitment Agencies: 
AGCS has an in-house recruitment team, which focuses on sourcing great candidates directly. AGCS does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly.

 

#LI-NG1
#LI-Hybrid