Share this Job

Cost Containment Executive

Job Level:  Professional

KUALA LUMPUR, Federal Territory of Kuala Lumpur, MY, 50470

Available until:  31/10/2022
Area of Expertise:  Customer Services & Claims
Unit:  Allianz Malaysia
Employing Entity:  Allianz Life Insurance Malaysia Berhad
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  16434

16434 | Customer Services & Claims | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent


Job Summary

Ensuring health claims paid by ACS being cost contained and according to reasonable and customary charges with guideline from Ministry of Health as benchmark.  Assist Company and department to ensure operating profit by controlling health claim’s cost. Align with department target of savings per annum and best claims practices by minimizing fraud, waste and abuse in health claims handled.  Provide analysis of work done as market benchmark and forthcoming claims target in years to come.  Follow up on amount under clarification with hospitals and doctors involved in Allianz health claims.


Key responsibilities

  • Liaise with healthcare providers and healthcare practitioners on variances or discrepancy issues which needed clarification in accordance to the 13th Schedule of fees.
  • Work together with claims assessors in solving escalated cases issues.
  • Conduct retrospective review on cases to monitor medical cost and length of hospitalization.
  • Conduct audit on medical bills.
  • Prepares reports by collecting, analyzing, and summarizing information.
  • Maintain inventory and proper documentation of responses from MOH, case evidences and related information
  • Key requirements
  • Diploma / Degree in Nursing, or Medical or health science related field of study.
  • Years of working experience in healthcare industry ; or knowledge in medical claims
  • Possess good communication skill and good command of spoken and written English and Bahasa Malaysia   


We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.


We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.


Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.