CREDIT CLAIMS EXECUTIVE
Job Level:
Professional
Location:
TR
Area of Expertise:
Customer Services & Claims
Unit:
Allianz Trade
Employing Entity:
Euler Hermes Sigorta Anonim Sirketi
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Permanent
ID:
53867
Position Cluster:
Non-Executive
Key Requirements/What you bring
- Have advanced command of English (written and spoken)
- Have minimum 8 years of experience
- Very good knowledge in policy details to be able to read different current account statements, to be aware of the details of the documents used during the trade
- Attention to detail, numerical and analytical skills and experience in decision making, being a good communicator / Ability to decision taken
- To be able to inform/guide other departments regarding claim processes within the company.
- To be able to direct the claim processes insureds, Brokers and Agents
Key Responsibilities/What you do
- Responsible for the management of the Claim files for the assessment and settlement phases and also setting the correct reserve amounts
- Responsible for the reporting of the claims
- Communication with the Stakeholders about the claim related issue
- Close contact with the Collection department on the Claim file related information
- To have detailed information about the policy wording
- To be able to explain the reasoning behind the decisions taken to the stakeholders
- Guide other departments on the claim delated issues
- Completing the claim file with all the relevant documentation
- Analyzing the claims parallel to the policy conditions, and setting the liability amounts
- Keeping the KPI's for the service levels especially in the assessment and settlement processes
Key Benefits/What we offer
- Corporate laptop
- Business phone
- Allianz Private Pension Plan
- Allianz Health Insurance
- Transportation Allowance
- Home Office Working Allowance
#LI-MB1
#TURKEY
#ISTANBUL
#LI-HYBRID
.......
