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Business Analyst

Job Level:  Professional


Available until:  09/01/2022
Area of Expertise:  IT & Tech Engineering
Unit:  Allianz Partners
Employing Entity:  NEXTCARE Claims Management LLC
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  10435


The Business Analyst is responsible for a full range of activities, which ensures the operational effectiveness and excellence across the business Units and Departments. He/she would be required re-design and document workflow and make appropriate recommendations that will positively impact operational/monetary effectiveness. The Business Analyst’s primary objective is to assist the business to implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners.



 Track and evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implements solutions that will positively impact the company.

 Lead ongoing reviews of business processes and develop optimization strategies.

 Stay up-to-date on the latest process and IT advancements to automate and modernize systems.

 Act as the functional expert on the specified business techniques and application(s).

 Work directly with appropriate personnel to understand concept, objectives and approach.

 Conduct meetings and presentations to share ideas and findings.

 Gather critical information from meetings with various stakeholders and producing useful reports.

 Document and communicate the results of efforts made.

 Assists Business Unit/Department Managers in developing tactical and strategic services and/or programs to support the business unit’s goals (financial, quality, production, customer service, operational efficiency, market share, etc.).

 Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs.

 Consults with Nextcare’s personnel to determine business, functional and technical requirements for specified applications.

 Coordinates the development of all approved versions of business and functional specifications for specified applications. Reviews use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents.
 Develops effective reporting tools for the business unit.
 Analyzes the business unit’s activities and trends and compares analyses against the service standards and best practices. Presents findings and works with the Head of Units and other personnel to identify and implement strategies that will address tactical and strategic goals.
 Prepares routine reports (financial, quality, production, customer service, operational efficiency, market share, etc.).
 Analyzes trends and recommends adjustments address and/or capitalize on trends.


 Bachelor’s Degree in Business Administration / IT background preferred.
 3+ years of experience in a similar role.
 Analytical and reporting skills.
 Knowledge of Business Planning and Management process.
 Customer Focus and Relationship Building.
 Champion for Change.
 Information & Technology proficiency.
 Strong leadership skills.
 High preference is given for UAE National candidates with relevant experience.
 Excellent communication and interpersonal skills.
 Experience working with regionally distributed teams and business partners.
 Demonstrate resourcefulness with ability to anticipate needs, prioritize responsibilities, and take initiative.
 Ability to use diplomacy and tact to resolve problems.
 Ability to withstand pressure, constantly changing work environment, and tight deadlines.