Job role

Product Owner – System of records with AGCS. AGCS Front Office portfolio started a journey to build a Front Office Platforms for Underwriters and Claim Handlers to manage their underwriting and claims processes. The Front Office platforms allow AGCS’s globally spread underwriters or claim handlers to capture the data and manage the lifecycle. The platforms support new business, servicing and claims handling of international insurance businesses across corporate, specialty and mid corporate lines. The Platform consists of broadly two major architecture components namely – Front End and a Central Database, which is also called SOR (System of Records) in representing the backend part of Front Office applications.

Pega System’s PRPC (Pega Rules Process Commander) was chosen as a target platform for implementing front end layer. This will act as a composite application layer to engage with users to capture, process and surface the information set as appropriate for the context of user and processing stage of the underwriting or claims handling.

Central database is a layer to store the information processed from Front end with a versioning feature to support the lifecycle of new business, servicing and claims handling.

Responsibilities

• Responsible for maximizing the value of the product (SOR application)
• Prioritizes and manages the Product Backlog, including clearly expressing Product Backlog items, ordering the items to best achieve goals and missions, representing the desires of the stakeholders in the Product Backlog and ensuring that the Product Backlog is visible
• Regularly provides updates and creates transparency towards the customer on what the Scrum Team will work on next
• Ensures that the Team understands the backlog items to the needed level
• Ensures that product increments are delivered in high quality and iteratively considering customer and stakeholder feedback thus ensuring continuous product improvement
• Clearly points out and provides solutions for product related impediments
• Collaborates with other Product Owners
• Operates within an agile delivery organization fulfilling the tasks/ responsibilities of a Service Integration Manager using agile principles and practices
• Develops cost-effective IT services that contribute to the overall Allianz Technology service portfolio
• Participates in the definition of key indicators and relevant parameters, e.g. cost per service, quality, capacity, business continuity and IT security, their monitoring and also ensures the overall alignment and compliance with IT standards and processes
• Liaises with technical and / or delivery experts or respective service providers to ensure the services are balanced between both standard solutions and customer needs
• Coordinates, monitors, steers and continuously improves the services / service delivery according to service lifecycle management

Requirements

• Having an Agile mindset
• Critical Thinking generated by observation, experience, reflection, reasoning, and communication
• Applying analytical thinking, methodological and conceptual skills
• Understanding relevant products , processes and services and the lifecycle of the service/s
• Living the four Allianz People Attributes: Customer & Market Excellence, Collaborative Leadership, Entrepreneurship and Trust
• Having strong business knowledge.
• Profound knowledge of the customer, market and competitors.
• Higher education degree in business administration, change management, economics, IT or comparable education
• Relevant work experience in leadership, management, and relevant areas