You'll be speaking with students on campus regarding our Overseas Student Health Cover program (OSHC) along with promotions and student assistance. 

Duties and responsibilities include:

• Ensuring Allianz Global Assistance is seen by students on campus as the number one OSHC provider.
• Providing superior customer service to students and staff on campus at client institutions.
• Delivering orientation / information presentation sessions.
• Working with international students displaying empathy and professionalism to assist with their medical health insurance enquiries.
• Delivering information, advice and support in a manner best received by the individual client cognisant of their cultural, religious and language requirements.
• Attention to detail and work within policy guidelines, governance and internal procedures.
• Sales support activities

What makes a successful Client Services Rep?

• Location: Canberra university campus, Casual 8 hours per week position
• Delivers superior customer service first time every time
• Is a confident communicator who can help our customers in difficult situations
• Is able to handle fast paced, challenging environments
• Can relate to customers who at times can react to situations differently
• Can problem solve with a methodical approach using logical thought processes
• Ability to demonstrate cultural sensitivity and/or speak other languages
• Is computer literate and proficient across Microsoft Suites
• Has experience with processing, data entry and/or administration
• Demonstrated experience and ability to work independently
• Sales experience highly regarded