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Sales and Service Consultant - International Health, Canberra, Casual 8 hours per week

Job Level:  Entry Level

Brisbane, QLD, AU, 4000

Due Date:  30/5/2022
Area of Expertise:  Customer Services & Claims
Unit:  Allianz Australia
Job Type:  Part-Time
Remote Job:  Not applicable
Employment Type:  Temporary
ID:  8919

You'll be speaking with students on campus regarding our Overseas Student Health Cover program (OSHC) along with promotions and student assistance. 


Duties and responsibilities include:

  • Ensuring Allianz Global Assistance is seen by students on campus as the number one OSHC provider.
  • Providing superior customer service to students and staff on campus at client institutions.
  • Delivering orientation / information presentation sessions.
  • Working with international students displaying empathy and professionalism to assist with their medical health insurance enquiries.
  • Delivering information, advice and support in a manner best received by the individual client cognisant of their cultural, religious and language requirements.
  • Attention to detail and work within policy guidelines, governance and internal procedures.
  • Sales support activities


What makes a successful Client Services Rep?

  • Location: Canberra university campus, Casual 8 hours per week position
  • Delivers superior customer service first time every time
  • Is a confident communicator who can help our customers in difficult situations
  • Is able to handle fast paced, challenging environments
  • Can relate to customers who at times can react to situations differently
  • Can problem solve with a methodical approach using logical thought processes
  • Ability to demonstrate cultural sensitivity and/or speak other languages
  • Is computer literate and proficient across Microsoft Suites
  • Has experience with processing, data entry and/or administration
  • Demonstrated experience and ability to work independently
  • Sales experience highly regarded