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Sr. Specialist - P&C Claims Non Motor - Marine

Job Level:  Professional

Bangkok, TH, 10330

Available until:  31/01/2023
Area of Expertise:  Operations
Unit:  Allianz Thailand
Employing Entity:  Allianz Ayudhya General Insurance Pcl.
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  15919

Your day at Allianz Ayudhya

  • Collect accurate information and documents to proceed with a non motor claim
  • Contact trades people from a network of approved professionals and arranging for them to make repairs on the policyholder's property
  • Follow up and monitor the progress of a claim to ensure it will be settled within TAT
  • Notify potentially fraudulent claims and immediately transfer case to investigation team
  • Identify reasons why full payment may not be made
  • Ensure fair settlement of a valid claim
  • Ensure he customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines
  • Control and monitor the reinsurance process to ensure the accuracy, completeness and timeliness
  • Control and monitor Salvage Sale Process in order to maximize the most benefit and transparency process
  • Work on paperless to ensure efficiency and completeness of claim process according to the company’s policy and targets
  • Acquire and improve own knowledge and skills from both internal and external sources to ensure your own work’s quality and continuous improvement.

Must have

  • Bachelor’s degree in any related fields
  • At least 4 years of experience in Non-motor Claim

Nice to have

  • Have an Insurance knowledge
  • Risk Management and Assessment skill
  • Details and result oriented
  • Familiar with Microsoft Office and special system