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Senior System Engineer (SCCM)

Job Level:  Professional
Location: 

Bangkok, Bangkok, TH, 10310

Available until:  30/11/2022
Area of Expertise:  IT & Tech Engineering
Unit:  Allianz Technology
Employing Entity:  Allianz Technology (Thailand) Co., Ltd.
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  16386

Job Purpose

As an SCCM and Application packaging specialist, you will utilise your experience managing, building and maintaining a Win10 SOE and the applications used and ensuring non-standard environments are minimised. The roles Provide technical guidance and assistance to business users and Application Owners to improve the SOE and packaging and testing by Applications Owners, allowing deployment and ongoing support of the packaged applications in Windows end user compute environments including virtualised servers. The position comes with a diverse range of responsibilities and challenges, working with the business users on all aspects of the SOE Build and packaging processes.

 

Key responsibilities

  • Build/ Maintain SCCM SOE images for end user compute that comply with Allianz Group standards
  • Work with Application Owners on the technical aspects of the application packaging request process.
  • Liaise with local projects to upgrade to supported versions on older environments.
  • Work closely with support teams to provide detailed technical input to application package requirements.
  • Provide Problem case investigations support to allow Application owners and users to work with their required software
  • Ensure technical testing processes prior to deployment to UAT or production with business users are undertaken
  • Work to develop local processes to improve engagement and support of applications on non-standard SOE’s.
  • Providing 2nd and 3rd level support for a range of issues that get escalated through the Service Desk.
  • Conduct system audits and maintenance to ensure the integrity of the application environment.
  • System upgrades - keeping Application and SOE versions up to date with no vulnerabilities
  • Maintain incident and request queues on reported issues with applications.

 

Key requirement

  • Graduate Degree in computer science, information technology, or related field.
  • 3 – 5 years of working experiences in application packaging and deploying via SCCM
  • Previous proven experience implementing and managing MS SCCM (Microsoft Endpoint Configuration Manager)
  • Have good understanding and proven experiences in servers and clients management and application deployment (over LAN, WAN and VPN)
  • Good knowledge on information and network security
  • Have good understanding of ITSM processes
  • Have experience using ITSM tool such as ServiceNow [plus]
  • Microsoft SCCM SOE and deployment experience [required]
  • App-V and MSI Packaging experience [required]
  • Citrix VDI/Netscaler experienced [preferred]
  • Good communication skills, interpersonal, oral, and written in English