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Assoc. Director - Leader P&C Claims Non Motor - Complex & Marine

Job Level:  Professional

Bangkok, TH, 10330

Available until:  30/11/2022
Area of Expertise:  Operations
Unit:  Allianz Thailand
Employing Entity:  Allianz Ayudhya General Insurance Pcl.
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  12206

Your day at Allianz Ayudhyaz:

  • Provide a technical referral point for team members and advise key loss and wider trends to line of business
  • Execute strategic initiatives within team in order to meet team performance per the required criteria and ensure best practice to use among the team
  • Ensure claims are accurately assessed and proactively reserved within agreed service levels
  • Manage Team performance, Team professional and technical development, Telecommunication and Team compliance meet target
  • Provide effective resolution of claims level which are handled by team
  • Possess personal development and succession planning for individuals within the team
  • Be efficiency on communication to all relevant stakeholders
  • Work on paperless to ensure efficiency and completeness of claim process according to the company’s policy and targets
  • Acquire and improve own knowledge and skills from both internal and external sources to ensure your own work’s quality and continuous improvement.
  • Monitor and detect all fraud in claim area both internal and external
  • Lead Execution from meeting or new policy or any changes
  • Control and monitor all service providers to ensure that they provide the excellent service to meet with the company’s target and improve it in more efficiency.
  • Review work output and conduct staff performance (SLA) appraisal to ensure that staff performance meet with service standards

Must have:

  • Bachelor’s degree in any related fields
  • Minimum 7 years’ experience in Non-motor Claim
  • Good English communication

Nice to have:

  • Experience in using claims/CRM systems
  • Experience in data collection, evaluation, and interpretation