Working Student CAI Scrum Master

Nivel del puesto:  Estudiante


Área de conocimiento:  Gestión de Proyectos
Unidad:  Allianz Technology
Entidad contratante:  Allianz Technology SE Spain Branch
Tipo de puesto:  Tiempo completo o tiempo parcial
Trabajo en remoto:  En oficina
Empleo:  Temporal
ID:  30956

30956 | Gestión de Proyectos | Estudiante | n.a. | Allianz Technology | Tiempo completo o tiempo parcial | Temporal


Our Mission at Allianz Technology is Leading IT with you! Leading IT means shaping the IT agenda of Allianz, providing leading IT solutions and showing the confidence to lead... with you.


We are the IT provider of the Allianz Group to run, optimize, transform and innovate infrastructure, applications and services together with organizational entities to co-create the best customer experience.


CAI stands for Conversational Artificial Intelligence. The CAI team within the DIXD (Digital Interaction and Experience Design) department is the single point of contact within the Allianz Group, when it comes to A.I. based services. The core purpose of the CAI unit is to shape future customer care processes using A.I. based intelligent services like Voicebots and Chatbots.

Our team designs, delivers, and runs Voice- & Chatbots for Allianz entities worldwide which means that…

  • we shape ideas how customer processes could be automated (using Voice-/Chatbots).
  • we design implementation projects and offer them to Allianz entities worldwide.
  • we drive implementation projects and bring the desired Voice-/Chatbot to market readiness.
  • we ensure 24/7 operations of the final Voice-/Chatbots via our operations team.
  • We continously improve the Voice-/Chatbot environment and implement new innovative features.


The CAI team is currently building up a global team of expert’s driving design, implementation, and operations. We are a young and international team, located in Munich (Germany) and Barcelona (Spain) plus an operational site in Trivandrum (India).  

If you are looking for an internship/working student position that offers the chance to enter a blue-chip company and work in an agile, young and international team, driving top notch innovation topics, then you found the right spot! We are seeking for a highly motivated intern/working student to join our team and are looking forward to receive your application.


You Will

Supporting our Product Owner and Scrum Master in the area of Conversational AI (CAI) in contributing to the development of various key projects for Allianz entities around the globe

More in detail:
Support the PO:

      • Preparation of Sprint ceremonies (Daily, Sprint Review, Sprint Planning, Backlog Refinement etc.) and PI planning events
      • Communicating with project stakeholders, including team members, clients and Allianz Technology management
      • Monitoring projects and identifying potential issues and propose solutions
      • Propose new practices for improving the Backlog management
      • Create project documentation
  • Preparation and follow up of meetings (presentations, organization etc.)
  • Support the building-up of a Center of Excellence for Bot Design within the Development Team
  • Helping to ensure that development deliverables meet quality standards and client expectations

Support the SM:

  • Compute and analyze metrics and KPIs related to Development Team
  • Prepare and facilitate Sprint Retrospectives
  • Support in the organization of Tribe events and trainings
  • Contribute to the removal of impediments outside the responsibility of the Development Team
  • Monitoring the Tribe health and challenge the status quo


Your Skills


  • Master or MBA student in the field of Business Administration, Business Informatics, Management and Technology or similar courses of study
  • At least 6 months of remaining time of studies
  • Advanced skills in MS Office as well as Jira and Confluence
  • Exceptional written and verbal communication skills in English
  • Strong problem-solving and analytical skills
  • Exceptional structured and team-oriented way of working
  • High degree of commitment and enthusiasm
  • Self-driven, proactive and highly motivated mindset
  • Interest in working at an IT Service provider in the insurance/ reinsurance business
  • Requirement for internship and working student positions is the enrollment in a university – or (for an internship) a gap year.
  • We can only consider your application if you provide the following documents:
  • Certificate of enrollment (exception gap year)
  • Valid Work and residence permit (for non-EU citizens). Please check before applying if you can work with your current VISA.



About Allianz Technology

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.

D&I statement

Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.

Join us. Let´s care for tomorrow.

You. IT