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Complex Claims Analyst - Financial Lines (E&0) - Remote

Job Level:  Professional

Remote, IL, US, 60606

Due Date:  As soon as possible
Area of Expertise:  Customer Services & Claims
Unit:  Allianz Global Corporate Specialty
Job Type:  Full-Time
Remote Job:  Home office
Employment Type:  Permanent
ID:  1006

Job Purpose/Role

  • You will evaluate and negotiate high exposure Architects & Engineers, Mergers & Acquisitions, Insurance Agents, E&O and misc. E&O claims, involving complex issues and litigation
  • You will be responsible or ensuring all claims are handled within authority limits, and following our Claims Standards procedures and guidelines
  • You will promote third-party service providers to achieve economical results and will provide a high-quality service to our customers and maintain relationships with brokers, clients and internal partners.


Key Responsibilities

  • Input and maintain accurate claims records for designated accounts, within appropriate AGC&S Claims administration systems
  • Manage production of management information reports (e.g. monthly major claims movements) and identify loss trends.
  • Investigate high exposure domestic and international claims that involve complex issues and litigation (requires qualified legal analysis)
  • Evaluate and address coverage issues
  • Analyze facts and ensure reserving levels
  • Negotiate and resolve high exposure, complex claims ensuring cost-effective, service oriented solutions
  • Ensure unpursued claims are settled following settlement guidelines
  • Promote subrogation processes
  • Ensure all claims handled within authority limits, and following AGCS Claims complex procedures and guidelines
  • Refer cases outside of authority level, preparing referral documentation and materials
  • Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters; and Undertake audits of external service providers
  • Support acquisition of new business and retention of existing business (including client and broker negotiations where necessary)
  • Partner with MMC on market management projects
  • Attend industry functions.
  • Positively represent AGCS externally to the market; promote involvement of departments in Claims handling process, e.g. Underwriting, MMC, ARC, and Operations; Develop relationships with brokers and clients and other relevant partners (e.g. third-party adjusters)
  • Report and present complex and contentious loss and claims information.


Key Requirements/Skills/Experience

  • Bachelor's Degree required – Law Degree desirable
  • 5+ years of experience and specialized understanding of business products and portfolio with technical expertise.
  • Experience with regional/local Line of Business markets and competitor landscape.
  • Experience with legal and regulatory framework.
  • Experience or ability to work in complex, global matrix organization.
  • Multi-lingual desired
  • Expertise in relevant products, wordings, terms and conditions and coverages
  • Knowledge of claims handling process from notification to settlement and recovery
  • Understanding of reserving principles and other insurance and risk transfer application
  • Understanding of legal processes; litigation management/avoidance and strategy for resolution.
  • Monitor legal and legislative developments relevant to Line of Business.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.
Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.

For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.

Nearest Major Market: Chicago