"My role at Allianz isn't customer-facing, but it is always customer-shaping because every action we take to improve the employee experience ultimately helps our colleagues deliver a better customer experience. Our purpose is to serve customers, and I am proud to contribute by helping create an environment where employees can do exactly that."
Meet Isa Polotzek
Global Survey Follow-up Lead | Global Employee Engagement
Allianz SE, Munich, Germany
Allianz SE, Munich, Germany
The Spark Behind the Work
What motivates me most is knowing that employee feedback can lead to real change. I enjoy bringing people together across functions and countries to help create a workplace where employees can do their best work and focus on what matters most: serving our customers.
I am particularly proud when employees recognize that everything we do ultimately starts with the customer. Whether we improve processes, strengthen leadership, or create a culture where people feel heard and supported, the goal is always the same: enabling our colleagues to deliver the best possible experience for our customers. Knowing that our work helps keep that customer focus alive across Allianz is what makes my role so rewarding.
I am particularly proud when employees recognize that everything we do ultimately starts with the customer. Whether we improve processes, strengthen leadership, or create a culture where people feel heard and supported, the goal is always the same: enabling our colleagues to deliver the best possible experience for our customers. Knowing that our work helps keep that customer focus alive across Allianz is what makes my role so rewarding.
Invisible Work, Visible Impact
One important but often invisible part of my work is connecting the dots across Allianz. We bring together employee feedback, local initiatives, best practices, and experts from different functions and countries to identify common themes and opportunities for improvement.
By enabling collaboration, sharing successful approaches, and equipping local teams with the right insights and resources, we help turn employee feedback into meaningful action more effectively. Much of this happens behind the scenes, but it accelerates positive change for employees and ultimately helps Allianz deliver better outcomes for customers.
By enabling collaboration, sharing successful approaches, and equipping local teams with the right insights and resources, we help turn employee feedback into meaningful action more effectively. Much of this happens behind the scenes, but it accelerates positive change for employees and ultimately helps Allianz deliver better outcomes for customers.
A Role for the Curious & Connected
People who are interested in a role in Employee Engagement should know that it is far more than running surveys. The role combines data analysis, communication, stakeholder management, and collaboration across many different functions, countries, and leadership levels.
You need to enjoy connecting the dots, bringing people together, and turning insights into action. A big part of the job is helping local experts learn from each other, sharing best practices, and ensuring employee feedback leads to meaningful improvements across Allianz.
Most importantly, you should be passionate about people and believe that a great employee experience helps create a great customer experience. While much of the work happens behind the scenes, it has a real impact on both our colleagues and the customers we serve.
You need to enjoy connecting the dots, bringing people together, and turning insights into action. A big part of the job is helping local experts learn from each other, sharing best practices, and ensuring employee feedback leads to meaningful improvements across Allianz.
Most importantly, you should be passionate about people and believe that a great employee experience helps create a great customer experience. While much of the work happens behind the scenes, it has a real impact on both our colleagues and the customers we serve.
Join #TeamAllianz
Explore our global job market to find a role that suits your interests.
We make sure that there are plenty of opportunities for you to develop and grow.
Explore open jobs
We make sure that there are plenty of opportunities for you to develop and grow.