Senior User Experience Researcher (m/f/d)

Allianz Technology SE

The Global Digital Factory (GDF) is an organizational unit within Allianz Technology SE developing globally harmonized frontends for industrialized business applications. Our goal is to create engaging customer experiences which are built on latest technology for Allianz customers across the globe. The GDF is based in Munich and collaborates closely with Allianz Technology`s globally distributed delivery network to ensure high scalability.~crlf~ ~crlf~The Senior User Experience Researcher leads the research and facilitation efforts resulting in deliverables and insights such as opportunity frameworks, design principles, strategies, and behavioral patterns. He/she fosters and steers user experience testing in all GDF initiatives and in related Allianz entities worldwide.

##Ensure quality of detailed business design~crlf~##Liaise with Allianz Technology's customers to define and document business requirements~crlf~##Plan, conduct and analyze user research and user experience tests including behavioral analysis, user requirements analysis~crlf~##Close cooperation with local UX researchers worldwide to steer UX research activities supporting global product development~crlf~##Participate in ideation and conceptual development activities as well as creating information architectures. Act as a contributor and ambassador of users’ needs in an interdisciplinary team that includes designers, project management, strategists, and software developers~crlf~##Support and ensure quality in the production of personas, customer journey maps and design specifications~crlf~##Effectively synthesize and communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and through execution. Work closely with the creative team to ensure that user requirements are achieved~crlf~

##At least five years of user experience research/testing background. Graduated in a relevant user experience design/HCI or related computer science program~crlf~##A passion for user-centered interface design particularly as applied to web-based / mobile applications and consumer electronics. Experience in creating products that resonate emotionally with people~crlf~##Work experience in the lead and further development of User Experience Labs. Strong communication and time management skills. Experience in institutionalizing user experience research in larger and multinational organizations preferred~crlf~##Work experience in user-centered design projects. A basic understanding of conceptual modeling, information architecture design, interaction design~crlf~##Comfortable with design software for wireframing and prototyping (Sketch, Illustrator, InVision, Axure, etc), with an ability to come up to speed with new emerging technologies quickly. Knowledge of capabilities and limitations of Web technologies such as HTML, JavaScript, and CSS~crlf~##Problem solving skills based on practice and precedent as well as ability to analyze factual information ~crlf~##Competence to exchange complex information with diplomatic tact and to cooperate with a diverse internal and external audience~crlf~

Our local advantages~crlf~##Flexible and mobile working: We offer a flexible working time model with 38 hours/week, 30 vacation days per year, as well as remote working.~crlf~ ~crlf~##Family friendliness: Balancing family and career is a top priority for us. We offer support from caring for the little ones to supporting with care for family members.~crlf~ ~crlf~##Open and international working environment: Allianz stands for diversity. Various social networks offer employees a wide range of support and development opportunities within our company.~crlf~ ~crlf~##Career development: Digital learning platforms, mentoring programs and training sessions give employees the opportunity for personal and professional development. ~crlf~ ~crlf~##Allianz Pension: Benefit from our attractive company pension scheme (model).~crlf~ ~crlf~##Employee discounts: Allianz employees benefit from employee discounts, for example on Allianz insurance policies, Employee Stock Purchase Plan (ESPP), public transport, our canteen or company bike.~crlf~ ~crlf~##Relocation Service: For international transfers, we provide support in the form of VISA, official work and temporary accommodation to ensure a smooth start in a new environment.~crlf~ ~crlf~*The above-mentioned advantages may vary depending on the location and are only an extract of our numerous offers. For your individual service catalogue, please contact our Career Service or the Human Resources Department.

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

At the core of the Group’s strength lies digitalization and its promise of growth opportunities through a ‘digital by default’ strategy. Allianz Technology SE is the principal driver behind transforming Allianz into a digital group – a quest to which nearly 7,500 Allianz Technology SE employees around the globe have committed themselves. Allianz Technology SE equips the Group with the most cutting edge digital solutions in the industry, bringing Allianz to the fingertips of its customers. At Allianz Technology SE , innovation is more than a buzzword; it is the business of the day, every day.

We are interested in your strengths and experience. This means that we welcome all applications, irrespective of other characteristics such as gender, ethnic background, origin or any disability.~crlf~~crlf~


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