Process Improvement Specialist

Allianz Global Corporate & Specialty

Global Process Management's Process Improvements practice is engaged to transform the business performance through effective process improvements across the value chain of the organization. The Process Improvement specialist is responsible for execution of a global program (portfolio of several process improvement projects) against agreed improvement productivity & efficiency targets to improve organizational performance and achieve benefits in close alignment with the various business stakeholders.~crlf~ ~crlf~She/He will take accountability for planning, structuring, leading and executing global process improvement effort of high impact and complexity. ~crlf~~crlf~Responsible for driving improvement initiatives - work with Process Improvement Managers, Process Improvement Specialists, and Support Staff, and actively contribute to deliver expected business results. ~crlf~~crlf~Supports in the execution of the Global Process Management function strategy. ~crlf~~crlf~Define and own globally the process improvements related business demand in close partnership with business stakeholders. Be responsible for driving process improvements and generating productivity efficiencies in accordance with the committed business case.~crlf~Build a high performing team supporting AGCS in process improvements.

Process Improvement~crlf~##Drive the execution of the Improvements Program with LoB & Regional Heads / CXO areas based on the agreed roadmap with an aim to reduce complexity, drive higher throughput through the value streams of the organization~crlf~##Up to date working knowledge of the various regional improvement initiatives, understands and leverages global solutions for regional improvements, and is the point of contact for cross functional teams for reference and information~crlf~##Management and analysis of issues within engagement, plan delivery with a realized benefit, steers the team to achieve expected results~crlf~Resource Management~crlf~##Identify the appropriate career structure, competency model and define the required roles in line with the Target Organization structure and operating model~crlf~##Attract, recruit and retain the resources required to operate at optimal utilization, efficiency and effectiveness to achieve agreed business and functional goals~crlf~##Set clear targets and performance, manage these accordingly~crlf~##Plan and manage career development, training and development for the team globally~crlf~##Create mechanisms for meetings that improve collaboration between cross functional teams and where joint targets have been agreed~crlf~##Participate in group initiatives and relevant group functional committee~crlf~Global Standards & Methodology Execution~crlf~##Be responsible for executing and leading initiatives according to agreed standards & methods~crlf~##Direct own work stream that will successfully support the delivery of Business Transformations~crlf~##Feedback experience and real-live best practices to Standards & Methods via Transformation Lead, to continuously improve global standards~crlf~##Practitioner level competence in OCM, CE, Lean, BPR, will be must haves for the entire team~crlf~Team Leadership and Line Management Responsibility~crlf~##Build, manage and motivate the regional process improvement teams across multiple engagements which will include Process improvement specialists, project support staff and team members from other departments; includes any kind of line management tasks (e.g. performance reviews) as well as ensuring personal and business growths of own staff and engagement team members~crlf~Stakeholder and Change Management ~crlf~##Ensure early engagement with regional stakeholders on known hot spots and future demand, outlining a vision of the to-be state, and continuously keeping them informed of progress and issues~crlf~##Ensure continued cooperation towards successful completion of the improvement projects and benefits realization~crlf~##Develop and positively influence key, strategic position holders across functions. Support Global Process management colleagues where interdependencies demand collaborative action and team work~crlf~##Ensure timely and transparent information to the Practice Head, Local stakeholders, i.e. accurate and relevant decision support material~crlf~##Provide progress reports, outlining risks and issues in a timely manner so that the governance bodies can avoid business risks and make critical decisions ~crlf~~crlf~

##Bachelor’s Degree in Business Administration Degree or similar~crlf~##Minimum 7 years of experience in the domain of practice of the role~crlf~##Project management experience~crlf~##Line management experience~crlf~##Insurance industry experience~crlf~##Business skills: break complex subjects into manageable pieces; determine status quo, business requirements, target and course of action~crlf~##Process Optimization/BPR: Lead the execution of process improvement projects, including the successful implementation of e.g. Lean-six-sigma projects or BPR4D; leverage task transfer, SSU, RPA, and AI to improve process efficiency~crlf~##Change Management, including stakeholder management, change curve, communication~crlf~##Consulting Skills: relationship management, customer satisfaction, understand customer needs, build CBA & Business Case, facilitation, business consultation~crlf~##Advanced leadership & decision making Skills~crlf~##Advanced communication skills~crlf~##Cross-cultural and cross-functional collaboration~crlf~##Inquiry skills, constructive feedback and conflict resolution~crlf~~crlf~

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~

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