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Internship – Customer Solution/Customer Experience (NPS) (m/f/d)
Our Mission at Allianz Technology is Leading IT with you!~crlf~ ~crlf~Leading IT means shaping the IT agenda of Allianz, providing leading IT solutions to Allianz and showing the confidence to lead... with you.~crlf~ ~crlf~Be the IT provider of the Allianz Group to run, optimize, transform and innovate infrastructure, applications and services together with organizational entities to co-create the best customer experience.~crlf~ ~crlf~Customer Solution is amongst others in charge of measuring and improving the Customer Experience or Customer Satisfaction of Services provided by Allianz Technology SE.~crlf~We prepare, run, analyze and report our annual Customer satisfaction surveys in order to drive continuous improvement and follow up activities.~crlf~ ~crlf~We are looking for an analytical thinking intern/working student supporting our specialists in all of these strategic activities supported by state of the art Tool Landscape.~crlf~Furthermore you are enabling the implementation of internal enhancement projects driven by our team. Initiatives in your scope will enable you to shape your skills in the area of applied project management and business analysis.~crlf~ ~crlf~Customer Solution offers you a unique career chance to shape the digitalization initiative of the Allianz and to be in contact with international and higher level management. Furthermore you will gain insights in the operational setup of the Allianz organization.
##Providing assistance in project management tasks in the area of Customer Experience~crlf~##Autonomous work tasks with a high degree of responsibility~crlf~##Supporting the management in the preparation and follow up of meetings (presentations, organization etc.)~crlf~##Solution-oriented development of operative challenges in the area of Customer Experience~crlf~##Supporting the development and maintenance of various Performance Management tools and reports based on NPS Methodology~crlf~~crlf~
##You are in the last year of your studies (Bachelor/Master/Diploma). Preferred study areas: Economics, Business Administration, Business Mathematics, Information Systems, Business IT or (Industrial) Engineering~crlf~##Advanced skills in MS Office, especially Excel and PowerPoint~crlf~##Excellent communication skills in English~crlf~##Advanced analytical skills ~crlf~##Personal integrity and self-motivation~crlf~##High degree of commitment and enthusiasm~crlf~##Interest in working at an IT service provider in the insurance/ reinsurance business~crlf~##You can start in October and are interested in a intern position for 6 months- full time (38 h/week)~crlf~
What do we offer you?~crlf~##An attractive monthly salary of 1.650 € for internships (also for mandatory internships)~crlf~##Starting date: In October for 4 to 6 months~crlf~##Internship: full time (38 h/week)~crlf~##A modern and open space office located in Munich~crlf~##Flexible working hours~crlf~##A student discount in our outstanding canteen~crlf~##Free LinkedIn Learning Account and many other opportunities to develop new skills~crlf~##A big student community with many options for networking~crlf~##A highly talented, dynamic and international team~crlf~##Job opportunities in a global company~crlf~ ~crlf~Need to know~crlf~##Requirement for internship and working student positions is the enrollment in a university – or (for an internship) a gap year. ~crlf~##We can only consider your application if you provide the following documents:~crlf~ - Certificate of enrollment (exception gap year)~crlf~ - Work and residence permit (for non-EU citizens)~crlf~##Allianz Technology is an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. Everybody is welcome, no matter gender, age, ancestry, national origin, race or ethnicity, religion, disability or sexual orientation.~crlf~ ~crlf~Interested? Then dare to write your own story and start your career at Allianz Technology!~crlf~Please submit your application (including CV, cover letter and certificates/reference letters) to our e-Recruiting portal: https://www.allianz.com/en/careers
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.
At the core of the Group’s strength lies digitalization and its promise of growth opportunities through a ‘digital by default’ strategy. Allianz Technology SE is the principal driver behind transforming Allianz into a digital group – a quest to which nearly 7,500 Allianz Technology SE employees around the globe have committed themselves. Allianz Technology SE equips the Group with the most cutting edge digital solutions in the industry, bringing Allianz to the fingertips of its customers. At Allianz Technology SE , innovation is more than a buzzword; it is the business of the day, every day.
We are interested in your strengths and experience. This means that we welcome all applications, irrespective of other characteristics such as gender, ethnic background, origin or any disability.~crlf~~crlf~
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