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Medical / Health Assistance Line of Business Product Owner (m/f)
The department Organizational Management is in charge of driving global IT projects across all lines of business of Allianz Partners. They act as the main interface between Business Units globally and Allianz Technology, dedicated to provide IT standard services. ~crlf~ ~crlf~Based in the headquarters of Paris and Munich, the team is responsible for prioritization of back-office investments and fostering harmonization of processes, through the implementation of the group target platforms. In this perspective, the team needs to ensure a certain balance between simplification / standardization of tools and processes and specific business needs in order to contribute to answer current corporate challenges : IT cost efficiency, innovation, optimization of time to market, etc.~crlf~ ~crlf~Ultimately, the role of Line of Business Product Owner aims to align the Business processes with the Product Development (main functionalities of AZP tools) in cooperation with all the stakeholders, and while taking into consideration the Big Picture at OM level (ensuring alignment with the rest of OM scope, documenting and being the gatekeeper for all risks, compliance, legal topics).
##Business processes area ~crlf~-Define the business process for the Line of Business you are allocated to : ~crlf~-The business process have to be aligned with target operating models defined by Operations ~crlf~-Being responsible of Business Process consistency implementation in targeted platforms~crlf~-Drive global business process and solution design in line with Assistance Architect~crlf~-Support the management of the product backlog~crlf~-Gather, challenge and formalize business needs specifically on Medical assistance and Health Assistance~crlf~-Support the PO community in global understanding of the requirements and align the requirements with the target processes~crlf~-Support the prioritization of the backlog of the global product backlog~crlf~ ~crlf~##Contribute to OM organization, structure and strategy:~crlf~-Manage cross-divisional relationships across reporting lines : other LoB, Country managers, other departments~crlf~-Provide guidance to training team in regards of the training materials being aligned with the processes ~crlf~-OM representative for Medical assistance, Health Assistance for new initiatives launched at global level, supporting Operations. ~crlf~-Constantly monitor and report on progress to your management and all stakeholders.~crlf~
##Minimum of 4-5 years of experience in process or operations department (e.g. end to end operating model design / contact centre operations / medical or health intervention) OR of 2-3 years in process design and business needs collection)~crlf~##Strong analytical abilities together with operational pragmatism~crlf~##Highly motivated, dynamic, self-steering~crlf~##Previous experience in international settings and/or cultural sensitivity in order to fit into a multinational project setup~crlf~##Fluent in English~crlf~##Possibility & willingness to travel abroad for short period on request~crlf~##Strong interpersonal skills, able to foster relationships with peers and other functions~crlf~##Collaborative team player~crlf~##Values diversity and works well in a multi-cultural environment ~crlf~
Start date: As soon as possible for 6 months
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Allianz Partners is a world leader in B2B2C insurance and assistance,specializing in the areas of international health & life, automotive, assistance and travel insurance. Operating in over 76 countries, Allianz Partners offers global solutions that are redefining help, going beyond traditional insurance to help and protect customers wherever they are and whenever they need it. Our innovative experts deliver future-ready, high-tech, high-touch products and services through four commercial brands: Allianz Assistance, Allianz Care, Allianz Automotive and Allianz Travel. We have over 19,000 employees who handle more than 54 million cases each year, motivated to go the extra mile to help customers and employees around the world. If this sounds like you, come and join us!
Allianz Partners is a fast changing company with strong growth ambitions. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we nourish them and invest in their careers because we recognize that your development and our growth and our development go hand in hand. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us! As an equal opportunity employer, Allianz Partners recognises that our strength lies in our people. We are committed to diversity and inclusivity and everyone is welcome to apply. More information regarding the Allianz Partners lines of business can be found at: www.allianz-partners.com~crlf~~crlf~
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