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Process Optimization & Digital Solutions Analyst (m/f/d)
Perform a leadership role for the Project, Process Optimization & Digital Solutions team in AGCS Global Business Operations area with accountability to work with Senior Stakeholders across all AGCS Functions and across regions to support projects and to identify and develop process improvement opportunities, including process automation.
##Delivery: ~crlf~- Ensure delivery of process improvements and digital solutions according to the service levels defined with the business. ~crlf~- Ensure swift issue resolution and build proactive communication with internal customers. ~crlf~- Provide customers and colleagues of the team with relevant, timely and correct reporting outlining performance of automated processes and provide solutions in case of insufficient delivery performance~crlf~##Business Process Improvement: ~crlf~- Develop - in collaboration with other GBO units, 3rd parties, internal customers and BT - ways to further improve the processes within AGCS. ~crlf~- Actively and constantly improve processes or contribute to the improvement of on/offshore processes through the use of digital solutions and process re-engineering. ~crlf~- Identify proactively new technologies / tools / processes which could lead to medium or long term performance improvement at AGCS.~crlf~##Change Management:~crlf~- Manage process related changes as a consequence of process optimization and digitalization and ensure close collaboration with all affected functions within AGCS (i.e. Onshore units, Offshore units, BT, IT, workers councils)~crlf~##Communication:~crlf~- Ensure proactive, timely, complete and accurate communication to all stakeholders - onshore and offshore units; workers councils; IT, BT and senior management of AGCS w/r to Projects, Process Optimization and Digital Solutions. ~crlf~- Communicate openly and actively with all 3rd parties in order to maximise the benefits for AGCS as well as to identify and resolve any issues potentially affecting the successful development or deployment of projects within AGCS.~crlf~
##University degree (preferably within an IT and Business Administration context)~crlf~##7 – 10 year experience in project management with evidence of handling multiple stakeholders, leveraging change management techniques, and proven process optimizations.~crlf~##Opex Blue Belt and or Six Sigma Green Belt certification and evidence of driving process optimizations leveraging the tools of Six Sigma / OPEX~crlf~##Fluent English~crlf~##In-depth knowledge systems, processes and data architecture~crlf~##In-depth knowledge of Process re-engineering and automation~crlf~##Advanced understanding of policy administration life cycle, including information collection, policy issuance, premium bookings, credit control, cancellation~crlf~##Strong change management skills~crlf~##Ability to lead people of different cultures directly and indirectly~crlf~##Strong Communication, motivational and problem solving skills~crlf~##Self motivated, capable of working independently~crlf~
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.
Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).
Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor's and A+ by A.M. Best.~crlf~~crlf~AGCS promotes an individual work-life balance for example the possibilit y of working part-time. Provided that the job with its respective basic conditions is suitable for this, all positions advertised on a full-time basis can also be filled on a part-time basis.~crlf~~crlf~If you are currently exempted from statutory pension obligations under section 6 (1) sentence 1 no. 1 SGB VI, please take a look at the important and binding notes in the HR lexicon under: Money / Social Security / Annuity Insurance / Pension Insurance exemption.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~
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